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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Unable to update passwordUnable to update password
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10/10/2006 7:56 AM
 
Harry Nieto

www.greatworksmedia.com
Joined: 5/23/2006
Posts: 7

I have recently backed up my DNN database and moved it to another host. Afterwards the tech could not reset the main host password so he created a new one. I did not think much about it at the time, but since have had users from other portals say they could not login and had to re-register to gain access. I have tried to reset the passwords as well with no success, below is the error message I recieve, again this multiple portals and any user, admin, or host that will not allow to change the password and has seem to have started when I changed to the new host. I am using DNN 3.2.0. Has anyone had this problem.

"There was an error setting the password. The password has not been changed."

Thanks for any info,

Harry
 
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10/10/2006 11:35 AM
 
Harry Nieto

www.greatworksmedia.com
Joined: 5/23/2006
Posts: 7

additional notes, after doing some testing this only happens on user accounts setup before the backup and restore of the database. I can change passwords on new accounts setup after that happened.

Thanks, Harry
 
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