Hi Jill,

Does the player use any external resources, like image files?  What typically happens is your swf file looks for extra files in the current url path.  So say the flash is playing on your page with the following url: www.yousite.com/tabid/23/default.aspx.  Now suppose your flash player is looking for play.gif.  It will look for that image at the following url: www.yoursite.com/tabid/23/play.gif.  It actually needs to look at www.yoursite.com/portals/13/flash/play.gif.

To get around this you can eaither modify the swf and pass a variable to it specifying where to look for the resource files.  Or a quick and dirty fix would be to make the actual path on your server and place the resource files there.  So in the example above, you would make the following folder [siteroot]tabid/23/ and put your resource files there.

Thanks,

Mike

There are two external files that the embedded .swf is looking for. One is the .flv that has the video and the other is another .swf that contains the controls. The player is finding the .flv file with no problem and the video plays. The other .swf with the controls is what is missing. I don't have access to the original .fla file since I am working with something my client gave me, so I opted to create the folder that it is looking for. I have tried numerous paths to get it right, but I have had no success. I have looked at the log files and created the folder that seems to be the path where the player is looking for the .swf. I still get nothing. We do have friendly URLs on the site, but I have tried both the tab Id and the friendly path. Any ideas?