SigmaPro Draconis v6.5 is a highly customizable enterprise DNN Module that has been around since DotNetNuke 1.0.  Thousands of people all over the world are using SigmaPro to manage business critical data for several departments from just one module.   Users range from weekend hobbyist to corporations and non-profit organizations.

To get your copy of SigmaPro 6.5, go to www.OnyakTech.com

SigmaPro 5.0 is still available here

SigmaPro Draconis is perfect for...

• Help Desks
• Projects
• Software Support & Releases
• CRM (Customer Relationship Management)
• Incident Tracking
• Knowledge Base
• Time Tracking
• File Revision Management
• Configuration Item Storage & Tracking
• and anything else ticket based.

We Use SigmaPro Draconis ourselves for our own Projects and Customer Support.

New Features in SigmaPro 6.5:

• New performance option to not store users lists in cache when using Auto-Detect Requester.
• Completed Item Notification: Ability to send an additional email to a specified email address once items are completed
• Enable/Disable Encryption: New option to enable/disable the parameter encryption in the QueryString.  Used when linking to SigmaPro from reports and external systems/sites.
• New Email Template Tag to include the user name of the person who updated the item
• New Scheduler added to send emails to the Assigned if the task is older then one day and is still open

New Features in SigmaPro 6.0:

• Quick Start Screen:  When you first add SigmaPro to a page, the Quick Start screen appears providing information on quickly setting up SigmaPro.  It also contains several links to install sample projects and configurations for you automatically.

• Timer:  Start and stop a timer on tasks to automatically track hours for you.

• Email Monitor: Monitors a POP3 account for new emails and generates tickets based on the information.  Automatically detects replies from existing tickets and updates the appropriate ticket.

• SigmaView: A new module that displays the items in a specific project.  Perfect for information sharing without having to configure security.  Includes the ability to download data to Excel.

• Updated Help Desk module add-on

• Security:  Improved security in the Web Service and in SigmaPro Draconis to prevent unauthorized access to data.

• Project Restrictions: Completely secure an instance of SigmaPro Draconis to all projects, authorized only or to single project.

• New and More Images: More images are available for you custom Priority and Status codes.  Over 100 High Quality Images to choose from. 

• Improved Configuration Files: With more options, the configuration files for SigmaPro have been updated.

• Improved Email Settings:  You have complete control over the email notifications SigmaPro sends out for you.  Enable/Disable 12 different emails types or disable them all.

• Plug-In Support: Install or build your own SigmaPro Plug-Ins.

• Easier to use: A lot of new features have been added to make it really easy to use SigmaPro.  Some of these include new links to quickly save and exit items, save and close, etc.

• Text Editor Options: New options to control the text editor. 

Components Included in SigmaPro 6.0:

• Help Desk Add-On: A module that simplifies the Help Desk configurations and setup for SigmaPro. This module is very simple and easy to use.  Use the core SigmaPro module for administration while using this add-on module for your end-users to interact with.

• Email Monitor: Monitors a POP3 Server for new emails.  Parses all new emails and create new tickets.  Also detects responses and updates the related ticket.  This is a Windows application that runs in the background and is accessible from the Windows Tray. Includes a SPAM Filter.

• Plug-In Manager: A module for managing your SigmaPro Plug-Ins.

• SigmaView: A module that displays the current items in a project you specify.  Perfect for sharing project information without the ability to edit the data.  Also contains a link to download the data to Microsoft Excel.

• SigmaPro VSIP:  A Microsoft Visual Studio 2005 Add-IN that connects to your DotNetNuke portal for current tasks in a SigmaPro Project.

• SigmaPro Web Service:  Used by SigmaEx and SigmaPro VSIP.  Also a great tool for extending SigmaPro.  Easily build new applications or modify existing applications to interact with SigmaPro on your DotNetNuke web site.

• SigmaPro DotNetNuke Dash:  A Windows Mobile 5.0 application that gives you real-time stats of your projects, ability to post comments to tasks, view current users online and even an optional display of current orders for those using Catalook.

• SigmaEx: Windows application for reporting and analyzing data from SigmaPro.  Includes the ability to export data betwen SigmaPro and Microsoft Project, dashboard with gages & charts, view real-time data or work with downloaded SigmaPro Projects.

Other Features (Click Links for Screen Shots):

• Full Localization with online help on every field

• Globalization: Dates are displayed in the current users preferred locale.

• Improved Knowledge Base

  • Search by Category

  • Search ALL Articles without limitation by Category

  • Create new Articles without having to submit them from existing tasks/tickets

• Place SigmaPro into Stand Alone Knowledge Base mode

• Team Members can now view the Requesters Profile from within each ticket/task

• Detailed History Log

• Team Members can now see All Tickets/Tasks while limiting the view for end-users to just their created items.

• Host and Administrators can now view All Items in All Projects

• Menu's are now secured by DNN Role. Display a different Menu based on the DNN Role

• Different Email Templates can now be created for each project

• Email Notifications can now be sent to everyone on the Assigned Team when items are first created

• You can now specify the fields you want displayed but not editable to non-team members

• Add Custom Forms to extend the functionality even farther

• and more...

Includes Members Area Access on www.OnyakTech.com.  Includes current minor releases, members forums and help videos and support.

Additional Key Features:

• Include Ticket Links in Email Notifications
• File Manager
• Recycling Bin
• Knowledge Base
• Software Releases
• Help Desk Menu
• Software Menu
• Administration Menu
• Project Templates
• Custom Priorities Values
• Custom Status Values
• Project Dashboard
• Time & Cost Tracking
• Team Management
• HTML Ticket Comments
• Project Phases
• Disable visibility of fields, menu options and more
• Assign Custom Forms to the Project or the Ticket level
• Create custom Categories and relate them in hierarchal tree
• Automatic Detection of the current DNN User
• Personalize the Ticket View by adding/removing columns
• Ticket History Log
• Project Setup Wizard
• Control the display of fields and information for Help Desk setups or secured projects.
• Project Cost, Budget & Savings Tracking
• Move Tickets between projects or relate them
• Attach Files to Tickets.  Stored in SQL Server.
• Project and Team Vision Statements
• Attach Skills and Skill Level to Team Members
• Set the average cost per hour of Team Members for increased accuracy of Time Cost Management
• Automatic Capacity Tracking
• Automatic Availability Processing
• Automatic Reliability Processing
• Incident Management
• Ticket Escalation
• Custom Reports
• Custom Fields
• Custom Forms
• Email Templates (10 Keywords plus Custom Fields)