SigmaPro 8.0 Released: SigmaPro is a DotNetNuke module for Projects, Service Centers, Help Desks and CRM (Customer Relationship Management).  Includes Windows Mobile applications, Windows Applications, Vista Sidebar Gadgets, Web Services and more! You can get going fast with predefined templates or modify every aspect of the system in order to custom fit it to your organization's needs.

SigmaPro 8.0 includes the following...

• SigmaPro core DotNetNuke module.  The heart of SigmaPro.
• SigmaPro Help Desk DNN Module. A simple alternative to the core SigmaPro module, specific for Help Desks.
• SigmaPro Windows Vista Gadgets.  Giving you instant status of your projects and support.
• SigmaPro Dashboard DNN Module.  Display charts, project metrics, costs and more.
• SigmaPro Web Service. Integrate your back-office systems into SigmaPro easily!
• SigmaPro Everest.  A Windows application allowing you to quickly manage your projects and support.
• SigmaPro Windows Mobile.  A Windows Mobile application allows you to manage your tasks from your phone.
• SigmaPro Outlook Add-In.  Import/Export tasks between Microsoft Outlook and SigmaPro.
• SigmaPro Email Viewer/Monitor.  Automatically converts emails to tasks in SigmaPro.

Additional OnyakTech Software that integrates with SigmaPro...

• SigmaLive: Convert Live Chat sessions with your web site visitors to SigmaPro support tickets.
• H2O: Contains a function that you can add to any custom form that will post the form results to SigmaPro.  This gives you full control over the form people use to submit project, CRM or support tickets into SigmaPro.
• Axon: A very powerful email management module for DNN, many people are using Axon to send weekly emails automatically that contain project and help desk metric information from SigmaPro.

For more details, go to www.SigmaProDraconis.com or to www.OnyakTech.com to download your copy today!

New Key Features in SigmaPro 8.0

• (SigmaPro Everest) You can now register new users and search existing users
• (SigmaPro Everest) While posting a comment to a task, you can now also have that comment sent to the requesters mobile phone as an instant message
• (SigmaPro Vista Gadgets) New Windows Vista Gadgets give you instant knowledge of your projects from your desktop
• (SigmaPro) New option to Disable the Create New function for All Users New
• (SigmaPro) New option to Disable Ticket Edit for all Users New
• (SigmaPro Web Service) New web methods added to the SigmaPro Web Service to aid user management
• (SigmaPro Web Service) New web methods added to SigmaPro WS to obtain User Sales Orders
• (SigmaPro Outlook Add-In) New Outlook Tasks Add-In for SigmaPro with an improved user interface and more features making it easier to manage SigmaPro Tasks in Outlook
• (SigmaPro and Help Desk modules) Added ability to update the service rating without having to submit a comment
• (SigmaPro) Option to display the New Ticket screen by default
• (SigmaPro) New 2009 Task Grid with Skins, Grouping, Sorting and Filters
• (SigmaPro) Improved the behavior of custom task grid column display selection
• (SigmaPro) Color Code Task Row or Font Color based on Escalation, Completed Status and Standard.
• (SigmaPro) Ability to select multiple tasks at one time to perform an action. (Mark Complete or Delete)
• (SigmaPro) New Option to disable the "Create New Ticket" in the Help Desk module
• (SigmaPro) New option to Allow Unencrypted Query String Parameters
• (SigmaPro) New "Cancel" option added when editing KB articles
• (SigmaPro) You can now prevent users from viewing specific data in the task grid
• (SigmaPro Help Desk) New options to set the Help Desk to post to SigmaPro in another portal.  This makes it possible to provide the Help Desk module on sub-portals while managing all tasks on a parent portal.
• (SigmaPro) Ability to limit project access to specific DotNetNuke Roles
• (SigmaPro) New option to allow Search of Custom Fields
• (SigmaPro) Improved KB Search and Title Length
• (SigmaPro) Add option to show Company List in top menu
• (SigmaPro) Add paging to the Knowledge Base
• (SigmaPro) Now stores files on server and limits file attachment types based on your DotNetNuke Host Settings
• (SigmaPro) Improved Data Management
• (SigmaPro) New Security Features prevent unauthorized access to tasks at multiple points allowing you to provide direct links to tasks in your Axon email reports or other modules without having to worry about security
• (SigmaPro Email Viewer) Improve Email Viewer manager making it easier to manage multiple email monitors over any project
• (SigmaPro) Improved Task and Project Custom forms
• (SigmaPro Mobile) Updated for SigmaPro 8.0
• (SigmaPro Everest) Create New Tasks, add comments with hours, manage time tracking, work with personal folders, and improved user interface with multiple skins included