Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeOur CommunityOur CommunityCommunity Membe...Community Membe...DNN Help Desk Module - SigmaPro 9.0DNN Help Desk Module - SigmaPro 9.0
Previous
 
Next
New Post
1/15/2012 1:04 PM
 
Chris Onyak


www.OnyakTech.com
Joined: 8/27/2003
Posts: 799
SigmaPro Help Desk is an optional DotNetNuke Module to the OnyakTech SigmaPro software solution for Projects, Support and CRM.  The Help Desk add-on is designed to be easy to use for both help desk administrators and end users seeking your help through your help desk.  More information is available on www.OnyakTech.com and www.SigmaProDraconis.com

Optional Add-On for SigmaPro:  You must have SigmaPro 8.0 or 9.0 to use this add-on.  If you don't have SigmaPro then you can select the purchase option above for SigmaPro Complete or subscribe to an OnyakTech Subscription for complete access to all DotNetNuke Modules, Skins and related software products.

Features:

  • Compatible with SigmaPro 8.0 and 9.0
  • Supported on DotNetNuke 4.5.3 and newer
  • Modern user interface design with professional user experience standards
  • Displays the current users Help Desk Tickets without any complicated setup
  • Connect to any project to submit support tickets into.  This makes it easy to create individual support desks for each company or department.
  • Attach Files to support tickets.  These file can then be downloaded with the SigmaPro Everest Windows/Mac application or the core SigmaPro module.
  • Support Ratings: Set your project to a Service type to allow your users to rate your support that is then visible in the SigmaPro Dashboard module for DotNetNuke.
  • Automatically displays custom user data fields you created in the assigned SigmaPro project to collection additional information specific to your company.
  • SigmaPro Integrated: Uses all of your project settings, email templates and security configurations already setup in your SigmaPro core module.

Screen Shots (Click toView)

30 Day Money Back Guarantee: If you're not satisfied for any reason within 30 days of purchase, we will refund the full purchase price.  Not valid with source code purchase. Free Support: We Don’t Just Develop Software Solutions, We Support Them Throughout Their Lifecycle. Easily obtain support from our Support page or email Support@OnyakTech.com.

Professional DNN Extensions, custom solutions and mobile apps since 2003.
www.OnyakTech.com
 
 Page 1 of 1
Previous
 
Next
HomeHomeOur CommunityOur CommunityCommunity Membe...Community Membe...DNN Help Desk Module - SigmaPro 9.0DNN Help Desk Module - SigmaPro 9.0


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out