What is SigmaLive? SigmaLive allows you to engage in a 1-to-1 or many to many chat with your web site visitors in real-time with DNN integration. Instantly provide live support and proactive sales for your products and services. Or add instant chat rooms to your web site allowing anyone to join in on the conversation. 

What can SigmaLive do for you? Reduce shopping cart abandonment by engaging your customers at the point of purchase while increasing customer confidence by letting them know your there for them with the click of a button. Initiate proactive chats with visitors to greet them on your site and to communicate you are available to assist them however needed. Proactive chat invitations are also a great way to communicate about current promotions or discounts on your site. 

Reduce Support Costs Dramatically. Live chat is more scalable and less expensive than phone support. Reduce your service call volume and wait time by up to 90%, at much less initial cost. Response time improves, teams become more efficient, call and email volume decrease, but customer satisfaction increases! 

Is SigmaLive easy to install? Yes. SigmaLive requires only one DNN module installation and an optional Windows application (for 1-to-1 chat). Just upload into the Module Definitions page in DNN and your done. You do not have to edit your web.config or configure any server components.

Is this a hosted service? Will I be charged monthly? There are no hidden fees or monthly service charges. Once you purchase SigmaLive, it's yours to use forever without any additional charges. SigmaLive is hosted on your DNN  web site. 

How is SigmaLive Licensed? SigmaLive is licensed per server and includes unlimited Agent Client License with purchase.  Enterprise Subscriptions allow you to install SigmaLive into unlimited servers within your organization.  Developer Subscriptions give you unlimited installs and redistribution rights.

How Does SigmaLive Chat Software Work? SigmaLive allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on an image on your web site. This image button exists inside of the SigmaLive PopUp module and it's look is dynamic based on the specified Agents current Online Status. If your OffLine or set as "Back In Five Minutes" then the visitor is given the chance to send you a message via email. If your status is "Online" then a new SigmaLive chat window is opened and you will hear a New Chat notification sound from the SigmaLive Windows Client.