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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreOrder Status ?Order Status ?
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1/29/2008 4:33 AM
 

How does the Order Status field work in the Store Administrator , Orders area.  Is this a field that must be changed manually? or does some process change it via paypal communication? does it do anything or is it just for the store adminstrators reference and tracking and its done manually?

Thanks!

 
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1/29/2008 8:25 AM
 

Hi David,

Only the status "Paid" is set automatically when PayPal callback your web site after the paiement occurs. Other must be set manualy. When the order status change, an email is sent to the client with infos about the new status like this one:

You recently placed an order with {PortalName}
This order ({OldStatus}) has changed status to "{NewStatus}".
If you have any questions about this change, please feel free to contact us at {StoreEmail}, or simply reply to this message.
You can check the status of your order at any time by logging in to our site and clicking the {MyAccountTabName} link.
Once again, thank you for your order.

Gilles


We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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4/18/2008 2:20 PM
 

So is this documented somewhere?

I see that "Processing" (OrderStatusID=1) is the default state that all orders start at.

If "Email Provider" is selected, the state remains at "Processing" after checkout. Everything is manual.

If "Paypal" is used, then at checkout the state is _____ (Awaiting Payment? Processing?)

If "Paypal" payment is not successful, the state is _____ (Awaiting Payment?)

If "Paypal" payment is successful, the state is "Paid". Everything beyond this state is manual.

A similar state definition for the AuthorizeNetProvider would be helpful.

We're wanting to build a back end Order filling/processing service that scans the database and fills orders (emails out license keys). Knowing the states would help in the design of such an application as we don't have the store module fully functional yet.

 
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4/19/2008 10:07 AM
 

If "Paypal" is used, then at checkout the state is Awaiting Payment if browser is closed on paypal screen.

If "Paypal" payment is not successful, the state is Awaiting Payment

If "Paypal" payment is successful, the state is "Paid". Everything beyond this state is manual.

With Authorize.NET, payment is taken at order time,  so an order is always "Paid".

 
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