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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreError Message after clicking Confirm OrderError Message after clicking Confirm Order
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3/3/2011 10:49 PM
 
I receive an error message after clicking Confirm Order - A critical error has occurred.
Object reference not set to an instance of an object.  I am using Authorize.Net and sometimes it will charge the card and sometimes it will not, but it always displays the error message on a new page after submitting.  The order shows up in the Store Admin module.  I have a simple one product Store.  I am running DNN 5.6.1 and Store 3.00.

Thanks

Barton
 
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3/5/2011 11:47 AM
 
Hi Barton,

Could you look inside Admin > Event Viewer, you should have a more detailled error message. Please send it to me by email at glepigocher AT yahoo.fr, do NOT post here this error message (because it can contains some confidential infos).

Gilles

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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5/6/2013 11:23 AM
 

Hi Gilles, I realize this post is from awhile ago but was hoping you could share some information on this issue as I am having the same issue.  The same error occurs after I hit confirm order.  The order does get processed by Authorize.net and goes through but I never get to the thank you for your order page.

 thank you in advance for any help you can provide.  It is truly appreciated.

Mark

 
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5/6/2013 11:47 AM
 

Hi Barton, I was wondering if you could share what the solution was for this issue?  I have run across the same thing.  Any help you could provide would be greatly appreciated.

 thanks for your time, Mark

 
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