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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Editing in text/html module brings down my whole site...!?!Editing in text/html module brings down my whole site...!?!
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5/22/2007 11:44 AM
 
Platu

Joined: 11/17/2006
Posts: 1

I am getting this exact error as well.

Has anyone been able to solve this? My site is completely down. I can log in as host but none of my pages are accessible. Only the home page is accessible and the admin and host menus don't show. If I try to access the site settings from the control panel, I get the same error  "Index was outside the bounds of the array". Any suggestions or help would be greatly appreciated.

Platu
 
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5/23/2007 6:14 PM
 

Joined: 1/1/0001
Posts: 0

An update...

I haven't had this problem since.  It only happened that one time.  Mitchel, I just noticed your request for the log data.  I went back and found that I still have the log data.  Question though....

How do I tell what time my server says so I can match it up with the time of my original post?  A few things about that, I'm in Hawaii, where is the dotnetnuke.com server?  In Admin > Site Settings > Other Settings > Portal time zone I have it set to (UTC -10:00) Hawaii.  What exactly does this setting do?

So, say the www.dotnetnuke.com server is on the West Coast, that means you're 3 hours ahead of me.  My post on 4/27/07 around 2pm would mean I should look for errors on my server that happened....

  • at 11am on 4/27/07?
  • at 1am on 4/27/07?
  • none of the above?

Thanks!
-Tim

P.S.
Try going to the Event Viewer, choose Records Per Page to be 100.  Then scroll down and click the Last link.  I get this error....

Error: Event Viewer is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Element 'LogProperties' was not found. Line 1, position 2. ---> System.Xml.XmlException: Element 'LogProperties' was not found. Line 1, position 2. at System.Xml.XmlReader.ReadStartElement(String name) at DotNetNuke.Services.Log.EventLog.LogProperties.Deserialize(String content) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.FillLogInfo(IDataReader dr) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.DBLoggingProvider.GetLog(Int32 PageSize, Int32 PageIndex, Int32& TotalRecords) at DotNetNuke.Services.Log.EventLog.LogController.GetLog(Int32 PageSize, Int32 PageIndex, Int32& TotalRecords) at DotNetNuke.Modules.Admin.Log.LogViewer.BindData() at DotNetNuke.Modules.Admin.Log.LogViewer.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
 
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5/23/2007 6:19 PM
 

Joined: 1/1/0001
Posts: 0

Okay, 1 hour difference between the time that is displayed for my post and where I am in Hawaii.  It's 12:16pm here on 5/23/07 ...wait, does that mean the dotnetnuke.com server is in Alaska?

http://time.gov/timezone.cgi?Hawaii-Aleutian/d/-10/java/java

http://time.gov/timezone.cgi?Hawaii-Aleutian/s/-10/java (I'm here)
 
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5/25/2007 5:04 PM
 

Joined: 1/1/0001
Posts: 0

Well, I spoke too soon.  It just happened again!  Exact same error.  This time I wasn't even logged into the website.  What I did do though....

1.) I logged into Dreamweaver and then connected to my site using Dreamweaver's FTP.

2.) I went to my website to try and login as admin and noticed the error.

Now I don't know if the error had happened before or after I logged into Dreamweaver.  I'm going to check the site before logging in/out of dreamweaver from now on.  Anyone have any issues with using Dreamweaver?

I just talked to our sys admin and requests a restart in IIS.  He did and it it fixed the error.  He said that in IIS 6 applications can be run in separate spools and it will stop something that is running that may be taking too long to respond.  He thinks this MAY be what's happening.  Could this be caused by Dreamweaver trying to login to the FTP server? 

-Tim
 
New Post
7/25/2007 12:30 AM
 
Andrew Newth


Joined: 9/16/2004
Posts: 225

Does anyone know what the solution to this problem is? I just had it happen to me, unpleasent! My menu didn't load so only page I could see was the home page. The crash occured after I tried to delete a page. The system seemed to time out and I got the error message...

Index was outside the bounds of the array.

 

I called my hosting admin and asked him to restore the database from a backup from early this morning but this didn't work. I then asked him to restart the application pool that the DNN 4.5.3 app is running in and that got the site back up. Could explain why an earlier post mention the site magically fixing itself after 20 mins if his app pool recycled.

Anyway, is this issue resolved in 4.5.4? 4.5.3 seems to be removed from the downloads page.
 
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