Anyone have had any experience with MS Dynamics CRM? Why would any company choose it over DNN?

I have to visit a company pretty soon. They will see I have DNN as my CRM of choice. However they have that MS product.

I have seen a few videos, and I am reading a litte book on MS Dynamics CRM. I can only see the benefit of integration with MS Outlook and Office. However, I think DNN does better in so many areas.

Would you please give your opinions. Thanks.

We use both MSCRM and DNN but for different things. One is a CRM package with more of an internal focus and the other more for a public facing website.

As a dedicated CRM product I would suspect that MS CRM would be superior to any DNN CRM modules. In some cases the DNN modules may be sufficent, but that would depend customer to customer. One of it's major advantages is that it needs to be installed on a server, and add's various items to support integration Office/Sharepoint support such as WebDav support. As dotnetnuke works in a much wider variety of scenarios we're unlikely to build that level of integration (or lock-in :) ) into dotnetnuke itself

Cathal