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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Help Desk / Support Ticket Module?Help Desk / Support Ticket Module?
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12/11/2007 8:04 AM
 

Hello,

Does anyone know a support ticket or help desk module other then Sigma? 

I need a very basic one, and was hoping to find one at a bargain price since this is a an open source project with no funding.

Thanks in advance,

Ben


Do you use Oracle?  Then try GoldFish.Net

Get it from CNET Download.com! 

 
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12/12/2007 6:37 PM
 

I think there is one by ActiveModules, but again, it is not free...I for one would love to see a dotnetnuke sanctioned project/module for ticket tracking, resolution, and a way to perform various reports.

 
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12/12/2007 7:43 PM
 

A company called Old Turtle (Dev Labs) has one called Easy Help.  You can register and download the demo.  It is the best one I've seen so far but may be a little pricey for some folks.  Their support forums are still showing some activity for the module so things aren't dead yet and the module stills appear to be moving forward with new relaeses/fixes.  They sell the module on snowcovered:

http://www.snowcovered.com/snowcovered2/Default.aspx?tabid=242&PackageID=8618&r=mail@oldturtle.net

Hope this helps.

Paul

 
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