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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Recommended Hosting?DNN Recommended Hosting?
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1/6/2008 2:24 PM
 
Hezekiah Caby

Joined: 3/31/2006
Posts: 16


This just happened to me a couple minutes ago.

A client called complaining that his site was down. I checked and it said it "cannot connect to the database so I contacted the host." They told me that I had run out of database space.

Note however that there is no control panel form or any other way for me to monitor my available database space. Regardless, these people didnt even contact me they just shut down my client's site!!!

That's the last straw. After the hiddent fees, poor customer service, slow websites and now just plain disregard for my my business .... I AM LOOKING FOR A NEW HOST.

And this all started because when i wanted to find a reliable service I came to the home of DNN and clicked a webhost4life banner.

As the Official home of DNN you want a better reputation that recommending horrible service to the community. If I'm surer that you have had enough complaints if not please read http://www.dotnetnuke.com/tabid/702/Default.aspx.

Please work with them to improve their service or don't serve their banner.
 
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1/6/2008 6:01 PM
 
ROB AX

Joined: 9/3/2004
Posts: 2185

I can hardly believe I'm going to defend WH4L here but...

Go to your hosting panel, Database, MSSQL Admin, Click "Show DB Info next to your database".  I've seen people around here with databases blowing out to gigabytes simply because they never check it and clean it out. It's really up to individual account holders to monitor usage and you would have noticed the db size when you did one of your regular backups.

I think some sort of emailed notification system would certainly be a handy safeguard, but I'm unaware of any host having such a system for databases; and it just side steps the real issue, which is the need for regular maintenance.

P.s. There's also a web disk space button under the Reports tab if you haven't been monitoring that either.

 
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...DNN Recommended Hosting?DNN Recommended Hosting?


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