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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...I could sure use some help.  I get a runtime error when accessing my /dnn portalI could sure use some help. I get a runtime error when accessing my /dnn portal
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7/8/2008 9:54 PM
 

I have been using dnn for a little over a year now, and never had much trouble.  Searched this forum a lot though looking for help and answers.  I cannot seem to figure this one out though.  I am currently running version 4.05.01.  Yesterday, I was updating my site......adding pictures, text, and moved some picture files to a couple of new directories I made.  Everything seemed ok, until I tried to log out.  The system froze up when I went to log out.  Ever since, I cannot access my site.  Here is the runtime error I get when I go to my site:

 

Server Error in '/dnn' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

 

I get this after it tries to load a while when going to http://www.carsonboy.net/dnn or to just http://www.carsonboy.net which is redirected to the /dnn.  What is weird is that I can access other pages on my site and even get to the main home page.  Such as: http://www.carsonboy.net/dnn/Home/JeepPage/tabid/54/Default.aspx , which is one of the child pages. 

Would this be something to do with the url, or my host?  I use GoDaddy, but have not changed anything recently.  My domain name is good for a couple more years.

Any help would be very much appreciated.

Aaron

 
New Post
7/8/2008 11:55 PM
 

You might try modifying your web.config file, there's a section for CustomErrors, most likely set to RemoteOnly

If you set it to Off, you should see a more detailed error message, just be sure to turn it back to RemoteOnly once you figure out the problem.


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
7/16/2008 12:38 PM
 

Thanks Chris.  I've done this, and here is the error it gives me now.  I have no idea what it means, or what to do.

Server Error in '/dnn' Application.

Request timed out.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: Request timed out.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[HttpException (0x80004005): Request timed out.]


Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

 
New Post
7/21/2008 2:44 PM
 

I still have no idea what to do here.  Is there anything that these records from my event viewer show.  These are from when the problem started:

 
New Post
7/21/2008 2:53 PM
 

Click on some of the REd Lines, see what the error messages are.

Also, any reason you haven't upgraded to 4.8.4?


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...I could sure use some help.  I get a runtime error when accessing my /dnn portalI could sure use some help. I get a runtime error when accessing my /dnn portal


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