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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...email notification not sending emailsemail notification not sending emails
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10/26/2010 9:01 AM
 
We have set the SMTP and made the test and received the email normally. Now when some new customer register the system must send the admin a notification email, but this does not happen even though we have set the site mode to Private to allow this feature.

So how come the SMTP test is working but there is not email being sent to the admin. We also have activated the client from the portal, so the system must send the registered client the authentication email but also nothing is sent.

So i guess there is a problem in sending, the DNN is not sending the admin nor the registered client anything while the SMTP test is working fine.

Where did we went wrong?

* DNN V. 04.09.05
 
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10/26/2010 10:13 AM
 
Ensure that the portal administrators e-mail address is an allowed sender for the SMTP gateway.  Also, you might check the EventLog for errors regarding e-mail sending.

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
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Visit mitchelsellers.com for my mostly DNN Blog and support forum.

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...email notification not sending emailsemail notification not sending emails


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