SigmaPro Draconis 6.0 is in development now and even though we have a lot of new feature requests for this release, we're looking for more. If there is a feature you would like to see in the next release, post it here and we'll get it in. A few details on the current version is stated below.
SigmaPro Draconis v5.0 is a highly customizable enterprise DNN Module that has been around since DotNetNuke 1.0. Thousands of people all over the world are using SigmaPro to manage business critical data for several departments from just one module. Users range from weekend hobbyist to corporations and non-profit organizations.
Installation and setup of SigmaPro is easy with the Help Desk add-on module ( included ) and Configuration Files ( Download Free From the Repository on www.OnyakTech.com ). You can even load in sample projects ( also found in the Repository ).
SigmaPro Draconis is perfect for...
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-Help Desks
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-Projects
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-Software Support & Releases
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-CRM (Customer Relationship Management)
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-Incident Tracking
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-Knowledge Base
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-Time Tracking
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-File Revision Management
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-Configuration Item Storage & Tracking
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-and anything else ticket based.
We Use SigmaPro Draconis ourselves for our own Projects and Customer Support.
New Features (Click Links for Screen Shots):
THIS PACKAGE NOW INCLUDES SigmaPro Help Desk module, a simple user interface add-on for SigmaPro.
Also includes Members Area Access. Includes current minor releases, members forums and help videos and support.
If you have any questions, please contact support@onyaktech.com
Key Features
- -Include Ticket Links in Email Notifications
- -File Manager
- -Recycling Bin
- -Knowledge Base
- -Software Releases
- -Help Desk Menu
- -Software Menu
- -Administration Menu
- -Project Templates
- -Custom Priorities Values
- -Custom Status Values
- -Project Dashboard
- -Time & Cost Tracking
- -Team Management
- -HTML Ticket Comments
- -Project Phases
- -Disable visibility of fields, menu options and more
- -Assign Custom Forms to the Project or the Ticket level
- -Create custom Categories and relate them in hierarchal tree
- -Automatic Detection of the current DNN User
- -Personalize the Ticket View by adding/removing columns
- -Ticket History Log
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- -Project Setup Wizard
- -Control the display of fields and information for Help Desk setups or secured projects.
- -Project Cost, Budget & Savings Tracking
- -Move Tickets between projects or relate them
- -Attach Files to Tickets. Stored in SQL Server.
- -Project and Team Vision Statements
- -Attach Skills and Skill Level to Team Members
- -Set the average cost per hour of Team Members for increased accuracy of Time Cost Management
- -Automatic Capacity Tracking
- -Automatic Availability Processing
- -Automatic Reliability Processing
- -Incident Management
- -Ticket Escalation
- -Custom Reports
- -Custom Fields
- -Custom Forms
- -Email Templates (10 Keywords plus Custom Fields)
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Additional Tools for SigmaPro Draconis
SigmaPro Epsilon: Epsilon gives you Real-Time information of your Projects and/or Help Desk system from mobile wireless device. Complete with bar charts to quickly give you instant visibility of tasks/tickets.
Kanetix-Pi:
A charting module for DNN that is easy to use for non-technical users but advanced enough for tech-geeks. Choose from 13 different chart types with total customization of the header & footer text, background color, XY Series and more. It even comes with an optional data grid sortable on every column.
OnyakTech DNN Reports: OnyakTech Reports is a report writing module for DNN that allows you to view your DNN data (via SQL Statements) in PDF format with images, charts, rich text, attachments, text and bookmarks. You can download the source and share with other DNN sites. Write report templates in your portal and share with the entire DotNetNuke community
Sigma-Ex: Manage Projects and Help Desks with graphs and powerful data grids. Export charts as images, data as Excel, XML, PDF, RTF and more! Share Microsoft Project files with direct interaction to the data in SigmaPro.