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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...*Help* File Manager Upload working no longer working ???*Help* File Manager Upload working no longer working ???
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1/19/2007 8:36 AM
 

Hi,

We have a site that that has just stopped working as far as uploads are concerned. This seems to have happened over the Christmas break and we're wondering if this is due to a security update on the Windows 2003 server, which is our web server.

To illustrate the issue, we don't get any errors (that I can see). Fiel Manager goes through the motions of uploading, yet when the browser is refreshed to be looking at the files for the floder uploaded to, the file(s) aren't there. A quick check through Windows Explorer confirms that the files haven't been uploaded.

To re-iterate, we haven't changed anything with the site and all was working fine just before Christmas, now we can't upload any files through the File Manager. The only change that may have happened is that there has been a Windows update taken place and there's been a subtle change in some security settings that we're not aware of.

Any help would be much appreciated.

Cheers,

Andy

 

 
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1/19/2007 6:52 PM
 
Does the log viewer (in the admin menu) contain anything that could be related to the upload problem?

 
New Post
1/20/2007 3:04 AM
 

There isn't anything in the error logs related to the problem, only with the fact that I have successfully logged in. That's the odd thing, if it were a code error then the upload wouldn't ever have worked, but it has worked fine until over the Christmas break.

If there are any developers offering support out there, we'd be interested in hearing from you (UK preferred), as this one has us foxed and we need to outsource this.

Cheers.

 
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1/25/2007 11:32 AM
 

We've so far traced the problem to the IIS worker processes. When we recycle the default application pool "DefaultAppPool" everything starts to work again.

Has anyone else spotted this?

BTW, we have 3 application pools:

  1. CommunityServerAppPool - for our 2 Community Server sites (ASP.NET 2.0)
  2. DefaultAppPool - for our 10 classic ASP & ASP.NET 2.0 applications
  3. DefaultAppPool1.1 - for our 4 ASP.NET 1.1 applications

I'm going to try moving DNN into it's own application pool to see if this has any improvement.

 
New Post
1/25/2007 12:53 PM
 
I had  a similar problem, I cleared it by going  to host  Settings and clear the cache, then go to the file manger , check the recursive box and sync files.  Then go to the admin file manger and do the same, hope it works for you.
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...*Help* File Manager Upload working no longer working ???*Help* File Manager Upload working no longer working ???


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