Missing Folders in FCK - FCKeditor

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Missing Folders in FCK

3/10/2008 11:19 AM

April Spence

devcentral.f5.com
Joined: 11/4/2005

Posts: 562

Missing Folders in FCK

We are running DNN 4.8.1 (this happened on 4.8 as well) and have been running into issues where FCK can't see folders or file that are visible in the file manager. Checking file manager and the server folder themselves confirms the folders are there. All accounts are either Host or Admin accounts.

We even get different results for different logins. Some logins see more than others but are both Admins or both Hosts. It seems to be portal to portal. All sites are parent portals. Our DNN installation is on the root of the server D:\DNN

Steven Webster
Manager, Community Platform
F5 Networks, DevCentral

3/10/2008 12:53 PM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Missing Folders in FCK

did you perform a recursive sync in admin :: file manager?
notice as well, that files visible at Host :: File Manager are not visible inside modules.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

3/10/2008 4:45 PM

April Spence

devcentral.f5.com
Joined: 11/4/2005

Posts: 562

Re: Missing Folders in FCK

Sebastian Leupold wrote

did you perform a recursive sync in admin :: file manager?

Yes, many many times.

Sebastian Leupold wrote

notice as well, that files visible at Host :: File Manager are not visible inside modules.

Yes, and we see this logged in as Admin as well. Sometimes with different results on seperate Admin accounts on the same portal.

Steven Webster
Manager, Community Platform
F5 Networks, DevCentral

3/11/2008 8:10 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: Missing Folders in FCK

in this case I assume there are issues with special characters (like ' ) in Folder or file names or duplicate / orphaned entries. I suggest to check out the content of Files and folders table manually in your database.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

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