Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsDocumentsDocumentsDocument link redirects to main pageDocument link redirects to main page
Previous
 
Next
New Post
11/15/2007 2:17 PM
 
Fatal Error

Joined: 5/2/2007
Posts: 5

I'm running my company's intranet site and we're using DNN as the framework for it.  We use the document links in a lot of areas to direct users straight to the most used files without having to dig.  I've noticed that when using the document link, the first time a link is clicked or pasted into the address bar the user is directed to the main page of the site.  Any subsequent time any document link is accessed, the file download prompt comes up without issue.   

This site is accessed by using the name http://supporthome but the servername and the name that is in the document links is blade58.  Could there be an issue going from one name to another?

Is anyone else having this issue?  Does anyone know what may be causing it?

 
 
New Post
11/15/2007 3:40 PM
 
Mitchel Sellers


Mitchel Sellers's Avatar

Mitchel Sellers's Avatar

Mitchel Sellers's Avatar

Mitchel Sellers's Avatar

Mitchel Sellers's Avatar

Mitchel Sellers's Avatar

www.mitchelsellers.com
Joined: 1/24/2007
Posts: 7846

It sounds like a portal alias issue, when the first link is clicked DNN redirects to the proper domain, then you have to go to the page again to get the properly built link.

If you are accessing the site via http://supporthome, ensure that supporthome is listed in the PortalAlias table for your portal.

-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
New Post
11/16/2007 6:38 PM
 
Fatal Error

Joined: 5/2/2007
Posts: 5

Supporthome is listed in the portal alias list.  How do I change the default portal alias from blade58 to supporthome so that the document links automatically point to supporthome when they are displayed in the document details?
 
New Post
11/16/2007 10:59 PM
 
Swanzey Internet Group LLC


www.swanzey.com
Joined: 9/10/2003
Posts: 454

Assuming you don't have direct access to the database to edit the portalalias table ('cause if you did, you could simply swap the portal alias id's)...,

Log in on something other than supporthome (maybe blade58) so that you can then delete blade58 as a portal alias - if it's a default, it means it is the topmost portal alias entry. And you can't delete a portal alias when that is the one you're logged in on.

That will bump the others up in the list, and since you don't mention any others, then hopefully supporthome jumps to the top?

Log in to the supporthome portal and create a portal alias for blade58 - it will be 2nd or more in the alias list, and no longer be a default.

Eric Swanzey
www.swanzey.com
 
New Post
11/19/2007 2:36 PM
 
Fatal Error

Joined: 5/2/2007
Posts: 5

Ok, I switched the portal aliases so that supporthome is now number one in the list.  That seemed to resolve it right away.  Thanks for the help!
 
 Page 1 of 1
Previous
 
Next
HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsDocumentsDocumentsDocument link redirects to main pageDocument link redirects to main page


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out