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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Time-out errorTime-out error
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2/23/2011 4:56 PM
 
Joost van de Ven


Joined: 5/20/2010
Posts: 239
I've recently moved my website to another server. 
I tested the website, and ran into a time-out error, generated by DotNetNuke. I've got two questions about this:
1) What's the cause of this? (And what can I do about it?)
2) Is it possible to create a custom-made error-page myself? I do not want visitors to see the DotNetNuke-page. (Sorry :) )

Thanks in advance!
 
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2/23/2011 5:21 PM
 
Wes Tatters


Wes Tatters's Avatar

Joined: 4/30/2004
Posts: 2155
Timeout errors are normally associated with dnn not being able to access the database quickly enough.

With regard to a custom error page - if dnn is not able to access the information it needs to generate the most basic elements of your site - what is the skin, what are the contents of the menu - it has no option but to fall back to a core error page.  

If you get your database connectivity sorted - your clients should never see such a page.

Westa
 
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2/24/2011 3:22 AM
 
Joost van de Ven


Joined: 5/20/2010
Posts: 239
Ok, thanks, I understand.

I never had a problem with this, but recently I moved my DNN-installation to the production-server (so it's quite a bug actually).

What can I do to look for and solve the problem? I don't know anything about database connectivity, I was glad it worked in the first place:).

Thanks!
 
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2/24/2011 6:42 AM
 
chianb2cc1

Joined: 2/24/2011
Posts: 1
thank you !!!
 
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