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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...User Accounts errorUser Accounts error
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5/5/2011 7:39 AM
 
Geronimo Alcantara

Joined: 1/7/2010
Posts: 3
Hi there,

I tried to delete a super user account  and wanted to make it just a user account. First, I deleted the user on the dnn site then I manually deleted his records on the SQL server tables Users and UserProfile. After that, the Users Account page has been getting this error:

Error A critical error has occurred.
Object reference not set to an instance of an object.
User Accounts  User Accounts Minimize  

Upon looking at the Event Viewer, here was the error message:


Page Load Exception:
ActiveTabID: 51
ActiveTabName: User Accounts
RawURL: /Admin/UserAccounts.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://localhost/
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.237 Safari/534.10
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 3ff8a33b-7a77-4c1f-a486-872fb0dfa02a
InnerException: Object reference not set to an instance of an object.
FileName: C:\Library\UI\Containers\ActionButtonList.vb
FileLineNumber: 75
FileColumnNumber: 21
Method: DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions
StackTrace: 
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions() in C:\dnn56test\Library\UI\Containers\ActionButtonList.vb:line 75 at DotNetNuke.UI.Containers.ActionButtonList.OnLoad(EventArgs e) in C:\dnn56test\Library\UI\Containers\ActionButtonList.vb:line 207 at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---


I've tried to re-install the User Accounts module and even deleted the menu User Account and created a new one, however it is still getting the same error when accessing the User Accounts.

Hoping somebody can help as I've been stuck with this for several days. Thanks.
 
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