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5/31/2012 4:37 AM
 
kdontu


Joined: 3/21/2012
Posts: 4

Hi,

I have a dotnetnuke application. We are using 5.6.2 version. When we send emails from our application, they are going to spam folder. Can you provide us any solution for this? 

Application is using DotNetNuke.Services.Mail inside.


thanks,

Kalyani
 
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5/31/2012 9:50 AM
 
Michael Tobisch


Michael Tobisch's Avatar

https://www.dnnwerk.at
Joined: 6/27/2005
Posts: 2083
Kalyani,

do you use a sender address that has a domain different that the mail server? Then you should use an adequate reply-to address.

Read here for details: http://www.openspf.org

Best wishes
Michael

Michael Tobisch
DNN★MVP

dnn-Connect.org - The most vibrant community around the DNN-platform
 
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6/4/2012 5:46 AM
 
kdontu


Joined: 3/21/2012
Posts: 4

Michael
Yes, The sender's address domain is different from the mail server domain.  This is always the case. We have one scenario where it uses asClient.MsgSend(). I assume it is using active social client api. I don't have any knowledge about this module. I do not know how to setup reply-to-address.  Do you know any documentation on this api?

Also we are exploring adding spf record in the dns manager. Do you think it might solve the issue as well?

thanks,

Kalyani
 
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6/6/2012 6:30 AM
 
Michael Tobisch


Michael Tobisch's Avatar

https://www.dnnwerk.at
Joined: 6/27/2005
Posts: 2083
Kalyani,

I don't know the Active Social API, I am afraid. I am using DotNetNuke.Services.Mail.Mail.SendMail(), there you have a reply-to parameter.

Best wishes

Michael

Michael Tobisch
DNN★MVP

dnn-Connect.org - The most vibrant community around the DNN-platform
 
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