Hi, I'm running DNN 7.1.2 and getting this error when trying to look at the Log Viewer. Any ideas? :

Error: Log Viewer is currently unavailable.DotNetNuke.Services.Exceptions.ModuleLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception: The wait operation timed out --- End of inner exception stack trace --- at System.Data.SqlClient.SqlInternalConnection. (SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) at System.Data.SqlClient.TdsParserStateObject.ReadSniError(TdsParserStateObject stateObj, UInt32 error) at System.Data.SqlClient.TdsParserStateObject.ReadSniSyncOverAsync() at System.Data.SqlClient.TdsParserStateObject.TryReadNetworkPacket() at System.Data.SqlClient.TdsParserStateObject.TryPrepareBuffer() at System.Data.SqlClient.TdsParserStateObject.TryReadByte(Byte& value) at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at PetaPoco.Database.Execute(String sql, Object[] args) at DotNetNuke.Data.PetaPoco.PetaPocoHelper.ExecuteNonQuery(String connectionString, CommandType type, String sql, Object[] args) at DotNetNuke.Services.Log.EventLog.DBLoggingProvider.PurgeLogBuffer() at DotNetNuke.Modules.Admin.LogViewer.LogViewer.OnLoad(EventArgs e) --- End of inner exception stack trace --- 

issue may also be caused by an exceedingly large log file for the database, please check file size options for the database and perform a backup with truncate log or shrink files, If necessary.

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Cheers from Germany,
Sebastian Leupold

   

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My suggestion would be to try Cathal's suggestion first, and if its still a problem then do Sebastian's, but Cathal's should be enough to fix it.

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Charles Nurse Chief Architect Evoq Content Team Lead, DNN Corp. Want to contribute to the Platform project? - See here

MVP (ASP.NET) and ASPInsiders Member