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Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

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Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...How long is a developer responsible for bugs in a custom moduleHow long is a developer responsible for bugs in a custom module
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10/25/2010 10:51 AM
 
afendrich

Joined: 7/1/2009
Posts: 46
A year ago we had never heard of DNN and had a DNN developer create a DNN site for us from the ground up including writing custom modules.

Through the year we have from time to time discovered bugs where the module does unexpected things. Obviously, we don't like to find them and our developer each time has hemmed and hawed about fixing them.

This time we discovered in a module he created that if a " is used in an input field the module fails.

This time he sent the source code and told me its not his responsibility.

I'd be curious for the forums feedback on this.
 
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10/25/2010 10:58 AM
 
James Campbell


jamesecampbell.blogspot.com
Joined: 10/16/2008
Posts: 130
This would depend on the contract you had with the programmer.

When I do dnn work I normally give 30 days of support after the client signs off for bug fixes and training, after that, there are fees for fixing bugs and any other time spent on the project.
Thank you,
James Campbell
MCP,MCSA,MCSE,Sec +
http://jamesecampbell.blogspot.com
 
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