Hi there - can you please help with this.
I have
the helferlein_Form 2.3.9 (installed
few days ago; of course with bebel and patch), up and running... all ok, then
suddenly few hours ago it just stop working with the message "Error when
sending the email. Please try again later."
I have
checked smtp's with hosting provider triple check everything (to underline, in
last few days nothing has been done on the form, or the site itself) - so, the
hosting provider's support saying "it's something wrong with the
form"...
Does
anyone had experience ever something like this?
This
is the error:
AssemblyVersion:7.2.2
PortalID:0
PortalName:XXXXXXXXXXXXXXXX
UserID:-1
UserName:
ActiveTabID:95
ActiveTabName:Contact
RawURL:/Contact
AbsoluteURL:/Default.aspx
AbsoluteURLReferrer:http://XXXXXXXXXXXXXX.XXX/Contact
UserAgent:Mozilla/5.0
(Windows NT 6.0; rv:30.0) Gecko/20100101 Firefox/30.0
DefaultDataProvider:DotNetNuke.Data.SqlDataProvider,
DotNetNuke
ExceptionGUID:ab256467-b547-419e-afad-eef4460b8682
InnerException:Mailbox
unavailable. The server response was: xxxxx@xxxxxxx.com No such user here
FileName:
FileLineNumber:0
FileColumnNumber:0
Method:System.Net.Mail.SmtpTransport.SendMail
StackTrace:
Message:
System.Net.Mail.SmtpFailedRecipientException:
Mailbox unavailable. The server response was: < xxxxx@xxxxxxx.com > No such user here
at
System.Net.Mail.SmtpTransport.SendMail(MailAddress sender,
MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode,
SmtpFailedRecipientException& exception)
at
System.Net.Mail.SmtpClient.Send(MailMessage message)
at
DotNetNuke.Services.Mail.Mail.SendMailInternal(MailMessage mailMessage, String
subject, String body, MailPriority priority, MailFormat bodyFormat, Encoding
bodyEncoding, IEnumerable`1 attachments, String smtpServer, String
smtpAuthentication, String smtpUsername, String smtpPassword, Boolean
smtpEnableSSL)
Source:
Server
Name: GENERICUK017
(FYI, I
am using the form for years now on few dozens sites and never had any problems –
and on few dnn7.2.2 sites as well)
Has anyone please seen this and can anyone
advise what shall be done to sort out the form.
Thank you.