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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...Cannot add new modules to page 404 errorsCannot add new modules to page 404 errors
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10/27/2016 7:57 AM
 

Logged in as host, I cannot add new modules.  below is the error when trying to add module using the Control Panel with the Browser inspector on. The loading circle spins and nothing happens.

jquery.js?cdv=137:8526 

GET http://beta.mom---.com/DesktopModules/internalservices/API/controlbar/GetPo…topModules?category=All&loadingStartIndex=0&loadingPageSize=15&searchTerm= 404 (Not Found)

From Control Bar I cannot Clear Cache or Restart Application. I tried both Ribbon Bar and Control Bar. Same error as above but referring to Cache or Restart

Tried adding an existing module, cannot find pages. 

Cannot find profile images see error below.

DnnImageHandler.ashx:1 GET http://beta.mom---.com/DnnImageHandler.ashx?mode=profilepic&userId=1&h=32&w=32&cdv=635985016490400000 404 (Not Found)

We have been working on this website for while, everything was going fine. We cannot pin point when the problem begin.

The only thing that changed on the website we replaced the domain name and unchecked SSL requirement from Site Admin.

Yes the website was running using SSL. we retested the site with SSL turned on again and still getting the same issues. 

Yes the version is 8.0.3 on one instance on one machine and 8.0.4(226) on a second machine. Both instance behave the same. 

Created a new website instance on the same DotNetNuke instance and it suffers with the same symptoms.

 Any help will be greatly appreciated. 

 
New Post
10/28/2016 6:48 AM
 
please provide full stack trace of the error from associated event log item.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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10/31/2016 1:59 PM
 

We discovered the same thing last week still trying to figure out what changed in our environment to make this stop working.  

The search seems to be still working and bringing it down to the one module that matches but this is the link it makes for it

<div class="ControlBar_ModuleDiv ui-draggable ui-draggable-handle ControlBar_Module_Selected" data-module="undefined" id="ControlBar_ModuleDiv_undefined"><div class="ModuleLocator_Menu"></div><a href=" void(0)" class="bookmark" title="Add To Bookmarks" style="display: inline;"></a><img src="undefined" alt=""><span>undefined</span></div>

The error makes sense since the link it's making now is to a /undefined.  

 
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11/1/2016 1:42 AM
 

I am not that technical. I don't know where to start. Please advice. Thank you.

 
New Post
11/1/2016 5:03 AM
 
go to Admin > Log viewer, search associated entry and click it to expand details, which should contain full stack trace.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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