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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...DNN 6.0 Upgrade ErrorDNN 6.0 Upgrade Error
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7/28/2011 12:48 PM
 
I have been trying to upgrade to 6.0 from 5.6.3 and I can't seem to get anything to work.  The only error that I'm getting is the following:

2011-07-28 10:36:30,885 [thawebtest][Thread:6][ERROR] DotNetNuke.Services.FileSystem.FileManager - Object reference not set to an instance of an object.
System.NullReferenceException: Object reference not set to an instance of an object.
   at DotNetNuke.Services.FileSystem.FolderProvider.Instance(String friendlyName)
   at DotNetNuke.Services.FileSystem.FileManager.AddFile(IFolderInfo folder, String fileName, Stream fileContent, Boolean overwrite, Boolean checkPermissions, String contentType)

No other errors are being reported.  After the upgrade (which goes fine), I get a page that says:

Internet Explorer cannot display the webpage

This problem can be caused by a variety of issues, including:
  • Internet connectivity has been lost.
  • The website is temporarily unavailable.
  • The Domain Name Server (DNS) is not reachable.
  • The Domain Name Server (DNS) does not have a listing for the website's domain.
  • There might be a typing error in the address.
  • If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.

I have tried every suggestion that I have seen on the forums, including manually merging the web.config file, insuring that all of the providers get moved over, checked folder permissions, reloading multiple times, etc.  Am I missing anything?

Our test server is a virtual server that running Server 2008 on IIS 7.5 and the SQL Server is a different server running SQL Server 2005.

Any suggestions would be greatly apprieciated.

 
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7/28/2011 9:33 PM
 
Hey Lance,

This is kinda an out there chance - but on one of the sites we have upgraded - there were some weird permission things going on. 
Which meant that for some very odd reasons when we uploaded files to the site via ftp a couple of files refused to copy over.

Now having said that given your post I'm assuming u have full control of the site at operating system level. So this is may help.

First just to be totally certain - have you checked that the upgrade.zip file is unblocked before you unpack it .

Second do not directly unpack the upgrade.zip file into your site folder - unpack it somewhere else temporarily.

Thirdly - recheck you site access permissions for the root folder - and force a full update of all the folder permissions for application pool user or network service - we wound up with a situation where a couple of folders in one site had managed to get their permissions altered - still not sure how this happened.

After this then copy the upgrade files across -  and then recheck and again force a full update of all the folder permissions.

Westa

 
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7/28/2011 10:32 PM
 
I did have a permissions problem at first, but I double checked it.  I am a domain admin on that box so I have full rights.  I tried what you said I think, but I may try that again in the morning.

Thanks, Lance
 
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7/29/2011 10:46 AM
 
Ok, I tried it again. It didn't work. The only error reported in the DB is:

It is throwing the following in the Application log:

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c78c
Exception code: 0xe053534f
Fault offset: 0x000000000000a49d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13

The System Log has the following:

A process serving application pool 'tulsahousing.org' terminated unexpectedly. The process id was '1420'. The process exit code was '0x800703e9'.
 
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7/29/2011 12:54 PM
 
The error in the DB (the errorlog table) was just an empty error xml tag.
 
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