Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Unresponsive login button after upgradeUnresponsive login button after upgrade
Previous
 
Next
New Post
9/30/2011 10:13 AM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Hi guys

Can anyone help me with this: after upgrading from 5.6.3 to 6.0, I find that I can no longer log in. From the default page, the login link works OK, but then on the standard login control, the login button is not responsive, it doesn't invoke a postback when clicked. This is not browser specific. My DNN site is not customised in anyway. A slightly different problem arises when I subsequently upgraded to 6.0.1, in search of a fix - the login popup does accepts the credentials but then the underlying default page reappears without a successful login taking place, so perhaps the postback is still not working here either? Can anybody advise about how to proceed, and what might be causing this issue? Thanks very much.

Regards
 
New Post
9/30/2011 11:55 AM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
After trying this upgrade again from scratch, I saw that the upgrade of the HTML_Community module was failing with an 'Error' on the upgrade report page. Given that this is a pretty vital component, I can't help thinking that the login button issue is just a symptom of a deeper problem. This module upgrade failure means something serious is corrupted, am I right? I find this remarkable, given that I have hardly dared touch DNN to make modifications since installing the previous version. Can anybody help me find out what might be wrong, given that I can't login, even as admin. I have .NET 4 running on a Win2003 Server with IIS 7.0, and the IIS site is pointing at .NET 4.0 before the upgrade is invoked, is this correct?

Thanks
 
New Post
9/30/2011 2:35 PM
 
Paul Robertson


Joined: 12/11/2009
Posts: 71
Futher info, if it is useful:

I've tried setting the IIS site to use .NET 2.x, and as a result the web.config does seem to be updated to to use .NET 4.0, but the login and button format problems are the same. Is this something to do with the use of jQuery in DNN 6.0, and why would the CSS for the button be problematic in Firefox but not IE?

I get this series of errors in the upgrade report:
00:00:07.281 -   Installing Package File HTML_Community_05.04.03_Install:  Error!
00:00:07.374 -   Installing Package File Messaging_01.01.00_Install:  Error!
00:00:07.406 -   Installing Package File Taxonomy_01.01.00_Install:  Error!

My previous upgrades, through 5.6.0 -> 5.6.1 -> 5.6.2 -> 5.6.3 all appear to have completed with no problems, so I am a bit stuck about how to troubleshoot this issue with the latest upgrade to 6.0.

Cheers
 
New Post
10/1/2011 4:14 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
very odd - can you view the source of the page and check if "function __doPostBack" can be found - i saw this issue occur once before when a user was using a tablet that was detected as a downlevel browser that did not support javascript so asp.net didnt emit any (including that function which causes postbacks)
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
New Post
10/1/2011 4:15 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
also please check that youre using sql2005 or higher, sql 2000 is no longer supported.
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
 Page 1 of 3
123Next 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...Unresponsive login button after upgradeUnresponsive login button after upgrade


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out