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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackProduction Issue Need Help - Please GuideProduction Issue Need Help - Please Guide
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1/21/2008 5:49 PM
 

Fellows, Gurus, I need some serious help on "Feedback" module.

This is a production issue and we cannot understand why it is happening.

Right know the "Feedback" module is configured in default settings with no customization. Right know anyone is able to leave the feedback, however when the admin user goes to moderate the feedback and hits links like "Archive" or "Delete" or "Publish" or "Private" - the status does not change at all. The page just refreshes and comes back with the same status. The only way we are able to change the status is by running the sql query in back end, which is extremely unfortable and annoyning.

I looked into the event viewer - no error or exception logs or anything that can hint some place. I am not a guru or an expert in anyway on this module, but I am in deep trouble as this is production issue.

Any help from here is very HIGHLY AND SINCERELY appreciated.

Sincerely,
Sid.


www.dotnetnuke.umaisa.com dnnsupport@dotnetnuke.umaisa.com - free DNN support - www.dotnetnuke.umaisa.com/dnnsupport
 
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1/21/2008 6:14 PM
 

Sid - what version of feedback are you using?

Sanjay


AcuitiDP - Oracle Data Provider for DotNetNuke
 
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1/21/2008 8:12 PM
 

Sanjay, thanks a lot for looking into my issue. I am using feedback 04.04.02 over dnn 4.8.

Any clue will be VERY HIGHLY APPRECIATED. It is too much running queries every one hour.

Regards,
Sid.


www.dotnetnuke.umaisa.com dnnsupport@dotnetnuke.umaisa.com - free DNN support - www.dotnetnuke.umaisa.com/dnnsupport
 
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1/22/2008 1:49 PM
Accepted Answer 

Sid - send me an email - support_AT_acuitisolutions.com and lets see if I can figure out what's going on with your setup.... I've tried "breaking" it on my local copy and have thus far being unable to do so...

Sanjay


AcuitiDP - Oracle Data Provider for DotNetNuke
 
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3/3/2008 6:18 PM
 

Sanjay,

I'm experiencing the same symptoms Sid mentioned in his post.  I cannot delete or archive a feedback entry.  Just seems to refresh the screen.  I am using Feedback 04.04.03 on dnn 04.08.01.

Joe

(What good is a public Forum if the resolution is kept secret in private email communications?  I'm assuming it has been resolved, the post bears the green check-mark.)

 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackProduction Issue Need Help - Please GuideProduction Issue Need Help - Please Guide


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