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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackemailing and clearing the comments in the Moderate Feedback Postsemailing and clearing the comments in the Moderate Feedback Posts
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1/27/2009 3:59 PM
 

Hi, I'm using the feedback module on my contact page DNN version 4.9.

FIRST PROBLEM

In the Feedback Module Settings

I entered a working email acount in the Send To field

Send Email Asynchronously is checked

CAPTCHA is turned on

but I don't get any emails

SECOND PROBLEM

For some reason the first 4 test postings I did I can't delete, set private or archive
in the Moderate feedback Post.

All the new ones I can edit. How can I delete these or just start over?

I tried deleting the module but the posts still appear.

Please advise!

Thanks in advance!

 

 

 
New Post
1/27/2009 4:12 PM
 

Check whether you've setup your SMTP settings correctly via the host menu - that should resolve your #1 issue. Look at various posts on this forum for SMTP settings which should help you get on your way with regards to this problem.

With regards to #2 issue, see this thread for a resolution - http://www.dotnetnuke.com/Community/Forums/tabid/795/forumid/30/threadid/55164/scope/posts/threadpage/6/Default.aspx


AcuitiDP - Oracle Data Provider for DotNetNuke
 
New Post
1/27/2009 4:49 PM
 

First problem is resolved!

Reading up on the second Issue thru the link you sent!

 

Thanks for the quick response!

 

 
New Post
1/27/2009 4:56 PM
 

So can you walk me thru accessing the stored procedures to modify the code.

 

CREATE PROCEDURE {databaseOwner}{objectQualifier}UpdateFeedbackStatus
 @ModuleID int,
 @FeedbackID int,
 @Status int
AS
IF @Status = 4
 DELETE {databaseOwner}[{objectQualifier}Feedback] WHERE FeedbackID = @FeedbackID and ModuleID = @ModuleID
ELSE
 UPDATE {databaseOwner}[{objectQualifier}Feedback]
 SET    Status = @Status
 WHERE FeedbackID = @FeedbackID and ModuleID = @ModuleID
GO

If you modify this stored procedure as follows, it would allow you to update the status of any feedback submitted (ie similar to what was the case prior to 4.4.3).

CREATE PROCEDURE {databaseOwner}{objectQualifier}UpdateFeedbackStatus
 @ModuleID int,
 @FeedbackID int,
 @Status int
AS
IF @Status = 4
 DELETE {databaseOwner}[{objectQualifier}Feedback] WHERE FeedbackID = @FeedbackID

ELSE
 UPDATE {databaseOwner}[{objectQualifier}Feedback]
 SET    Status = @Status
 WHERE FeedbackID = @FeedbackID

 
New Post
1/27/2009 5:01 PM
 

Log in as host on your dnn instance. Navigate to SQL under the Host menu. Cut and paste the modified version starting from CREATE PROCEDURE and let it run :)

Sanjay


AcuitiDP - Oracle Data Provider for DotNetNuke
 
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