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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackError, not sending mail !!!Error, not sending mail !!!
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3/2/2011 6:16 AM
 
Deni Alias


Joined: 1/6/2011
Posts: 41
Dnn 5.6.1
Feedback module latest
smtp in host settings is ok, test smtp is working, sending mail from form and list is working to ...
portal default user mail is seted
Feedback  "Send to" is setted ... i have try with 3 diferent email adresses ...

AssemblyVersion: 5.6.1
PortalID: 6
PortalName: xxx
UserID: -1
UserName: 
ActiveTabID: 249
ActiveTabName: email
RawURL: /kontakt/email.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.xxxxx.com/kontakt/email.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 GTB7.0
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 55394700-2e12-4998-99be-58db449b85b1
InnerException: Mailbox unavailable. The server response was: <somename@gmail.com> No such user here
FileName: 
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Net.Mail.SmtpTransport.SendMail
StackTrace: 
Message: System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: <somemail@gmail.com> No such user here at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, List`1 Attachments, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)
Source: 
Server Name: XXX
 
New Post
3/2/2011 8:34 AM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
Are you sure that the Send To address is a valid one? In the error message I see the following:

The server response was: <somename@gmail.com> No such user here

Also if you are on shared hosting, many providers block sending email using a "from" address in a domain that is not the same as the one specified in the Host -->SMTP settings. For that reason, Feedback settings includes a Send From field which will be used as the sending email address rather than that entered by the person submitting the feedback. The recipient will still be able to obtain the submitter's actual email address entered in the feedback form as it will be included in the email body and also is set as the ReplyTo address in the email's header information. Another way around this problem is to find a hosting provider that will allow email relay - my provider allows email relay to be added to a domain for an additional monthly cost.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
3/2/2011 10:09 AM
 
Deni Alias


Joined: 1/6/2011
Posts: 41
I have try 3 send to addreses, and 2 from addreses and without ...

send from is from same domain


The server response was: <somename@gmail.com> No such user here
// i have changed real somename  ... 

still not working ...
 
New Post
3/2/2011 1:31 PM
 
William Severance


www.wesnetdesigns.com
Joined: 2/18/2005
Posts: 3253
Could you please try sending to those same three addresses using the Admin --> Newsletters menu item. You may enter the send to address in the box "Additional Emails" separated by a semi-colon. I'm interested to know if you get the same errors as you are getting in the Feedback module.
Bill, WESNet Designs
Team Lead - DotNetNuke Gallery Module Project (Not Actively Being Developed)
Extensions Forge Projects . . .
Current: UserExport, ContentDeJour, ePrayer, DNN NewsTicker, By Invitation
Coming Soon: FRBO-For Rent By Owner
 
New Post
9/13/2011 10:12 AM
 
Martin Zwigl

Joined: 7/26/2006
Posts: 12
Is this solved?
I got the same problem with DNN 6.0.0

smtp settings work fine.
no mail from feedback module.

Cheers,
Martin
 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsFeedbackFeedbackError, not sending mail !!!Error, not sending mail !!!


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