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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsRepositoryRepositoryDownload link doesnDownload link doesn't always work
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11/13/2007 8:45 AM
 
Ari

Joined: 4/1/2007
Posts: 71

Hi,

Clicking on the Download link for a file does not always work for me. Sometimes I get the whole file. Other times I get a file that is 0 KB in size. Is this a known issue? Is there a fix or workaround? I'm running Version: 3.1.13.34072 on DNN 4.5.5, using IE7.

Thanks,
Ari
 
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11/13/2007 3:25 PM
 
Ari

Joined: 4/1/2007
Posts: 71

Does anyone know about this? Unfortunately, a site user found the problem before I did.

I've tried it with inconsitent results with and without a proxy firewall, from multiple computers, logged in as multiple users and security roles. I don't see a pattern yet. Sometimes it works, most of the time it doesn't.

The permissions on the folder for the repository file storage are enabled for the repository user security role, both for read and for write.
 
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11/13/2007 4:03 PM
 
Steve Fabian


Steve Fabian's Avatar

Joined: 3/4/2003
Posts: 2111

check your compression settings on the host settings page. try turning whitespace compression off and see if that solves yoru problem.

NOTE: After turning off whitespace compression, you must restart your app. there's a hyperlink at the bottom of the host settings page to enable you to do that



 Steve Fabian
e: steve.fabian@gooddogs.com
w: http://www.gooddogs.com
 
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11/14/2007 6:53 AM
 
Ari

Joined: 4/1/2007
Posts: 71

No whitespace filter enabled.

Page State Persistence:  Page
Module Caching Method: Memory
Performance Setting: Heavy Caching
Authenticated Cachability: Public
Compression Setting: No Compression
Use Whitespace Filter: Unchecked

I do have IIS compression enabled. I currently have PageBlaster turned off, but I'll turn it back on once I have this problem sorted out.

Are there any other ideas about what could cause this?
 
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11/14/2007 6:56 AM
 
Steve Fabian


Steve Fabian's Avatar

Joined: 3/4/2003
Posts: 2111

if you browse to the file using the Host->File Manager, and download it using that module do you have the same issue?



 Steve Fabian
e: steve.fabian@gooddogs.com
w: http://www.gooddogs.com
 
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