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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsRepositoryRepositoryHELP ! Users unable to downloadHELP ! Users unable to download
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3/24/2011 5:14 AM
 
Hi,

I have used the module very successfully over that 6 months on my site offering two different set of downloadable files (depending on role).

In the last 3 days I have suddenly had a a steady few complaints saying we cant download. I have tested it and it seems to work. Is there anything in the new IE or IE + Winn7 settings which i need to advise my users of? Has anyone else noticed this?

This is a production web site so any help on this topic will be graciously accepted !
 
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3/24/2011 11:34 AM
 
I am using IE9 and so far have not seen or heard of any issues that would affect the repository module that way.  Is this a public site that I could try? Do you have more info/ or can you get more info from your users who are experiencing this problem? what browser version are they using? if they were successful in the past, but now are getting errors, did they install anything recently? is it specific to a file type? PDF, for example. Are they getting an error message? or is just nothing happening when they download

what version of DNN are you running?
what version of the repository module?

If you want to take troubleshooting offline and not handle it in the forums until a solution is found, feel free to email me
 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsRepositoryRepositoryHELP ! Users unable to downloadHELP ! Users unable to download


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