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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsRepositoryRepositoryDNN 4.3.5 Arithmetic overflow on site less than 2GBDNN 4.3.5 Arithmetic overflow on site less than 2GB
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11/13/2006 7:10 PM
 

(Sorry for the following mess of a post. I wanted to get in important issue details but still keep the post to just a handful of paragraphs...)

Following an upgrade from DNN 4.0.3 to 4.3.5 we are now getting the "Arithmetic operation resulted in an overflow" error for one of our portals.  The portal currently has 1.38GB of content.  I've re-sync'd all portal directories via DNN File Manager just to be sure DNN was up-tp-date on its current portal content.  We are using DNN 4.3.5 with Repository module version 3.1.10.15283.  We routinely got the overflow error under DNN 4.0.3 when hitting 2GB of content on the same portal.  We worked around it for many weeks by temporarily moving older content out of the portal folder when uploading new content, then moving the older content back into the folder. 

Following the upgrade to DNN 4.3.5 I cannot upload any files with the Repository module (including small 2K text files) without getting the overflow error even with content at only 1.38 gigabytes.  All files that were previously in the Repository (uploaded before the uprade to 4.3.5) have remained linked and available and can download and open without issue (docs, txt and PDFs).

I should note that our upgrade to 4.3.5 suffered the "extra slash" issue where all of our directory paths were appended with an extra slash in the database table "Folders" including the Repository directories.  I.e., instead of "Repository/" we had "Repository//".  I have reset the directory paths for two of our portals back to only a single slash, then re-sync'd the files and directories via DNN file manager interface.  Both portals were then found to have an issue with Repository.  i corrected the issue on one site that had not previously used Repository (see below).  For my site already using Repository all files previously uploaded are still available.  Our remaining portals that still have the "extra slash" are able to use Repository though those sites have other issues related to the extra slash.  These sites eventually re-sync'd their contents and now have duplicate folder entries in the DB:  one set of entries with a single trailing slahs and one set with two trailing slashes.

For the two affected portals:  I can add files to the Repository folder using the File Manager so there is no core issue with uploading to that directory.  I am able to upload with the core Documents module (ver 3.01.05) as well as the 3rd-party 'Document Exchange Lite" module from Bring2Mind (ver 3.00.07).  I can add files using Text/HTML module and the new Media module.  I have attempted to add an extra-slash for the "Repository" entry in the "Folders" table.  I also tried adding an extra row in order to have one "Repository/" and one "Repository//" like our other portals have -- no luck.

Finally, for one portal that did NOT have the Repository module installed before the upgrade to 4.3.5 but DID have the "extra slashes" removed and files re-sync'd after the upgrade:  I got a different error when attempting to upload with Repository.  The error is "Index was out of range.  Must be non-negative and less than the size of the collection.  Parameter name: index."  This gave me the idea to try re-pointing the Repoistory folder settings to a different folder.  I changed all folders to point to the portal root and was then able to upload.  Hurrah!  Changing the folders back to Repository also worked.  Unfortunately this same trick did NOT resolve the original "Arithmetic overflow" issue on my site already using the Repository module.

I'm continuing to investigate and hope this info may help someone else.  In the meantime I'd appreciate hearing anyone's ideas on what we might try to recover operation of our Repository modules after the "extra slash" issue.


esmamlin atxgeek.me
 
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11/27/2006 9:23 AM
 

I'm sorry that you're having an issue with the Repository module. I am aware of the 2G+ issue, however I have not heard of the particular issue you are having. The error message though is the same one, so maybe the issue is somehow related.

Since the 2G+ limit is a showstopper for some people, I have developed a special 3.1.11 version which is identical to 3.1.10 with just 2 additional fixes, the 2G+ limit and spaces in the filenames ( a problem with FireFox ).  If you'd like to try 3.1.11 and see if that solves your problem ,send me a private email and we can see if the 2G+ fix also fixes your problem. Please be aware though, that 3.1.11 has not gone through the normal testing cycle as a regular release, however since there are only 2 specific code fixes, I believe the risk is negligible.

 
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12/13/2006 10:54 AM
 

Thanks for the quick reply, Steve.

We are still have the same issue and I believe it has less to do with the Repository module itself and more to do with the "extra trailing slash" issue that occurred as part of the DNN upgrade from 4.0.2 to 4.3.5.  Unfortunately I still can't figure out how to get Repository to fully recover from the site upgrade.  We continue to be able to download but cannot upload any new content.  If I can't find a resolution soon our largest portal will have to have all Repository content ported over to the Documents module and Repository will (sadly) be retired from use on that portal.

I'm taking you up on your offer and am privately mailing you regarding the 3.1.11 version -- I think that's my next best option to try at this point.


esmamlin atxgeek.me
 
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9/12/2007 9:22 PM
 

I'm experiencing the same error in the same module (Repository). Our website also has 4.3.5 which we rebuilt over 2.(?)

Please let me know if you're able to resolve this, and I'll do likewise.

 
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9/12/2007 11:43 PM
 

What version of the Repository are you running? There's a newer version (3.01.13) available on the project downloads page.

 
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