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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsForm and ListForm and ListTracking and Notification - Send email to users email address in user profile?Tracking and Notification - Send email to users email address in user profile?
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7/31/2009 5:19 PM
 

I am using the FNL module to track service requests. What I'd like to do is have tracking and notification email the original form submitor and another email address when a request is created, updated, or deleted. This will notify the proper staff and give the request creator a record of there request. It will also server as a status update when staff updates their request.

In Tracking and Notification's "To:" field, I have tried adding the usual DNN tokens, column names, etc. I have added an email address field to the form with the [user:email] token having their email address already filled in. This works for getting the email address into the form, but how can I get tracking and notification to use this address for each new entry?

Thanks in advance,

Tom

 
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7/31/2009 6:04 PM
 

1) As Notification settings are per page, you can setup a page with a form for new entries and a second page with the same module, now setup as list, for changes. Each instance has its own email configuration. I agree that this might be not a suitable solution for your requirement.

2) "To" accepts email adresses and any field that can act as a source for email adresses: fields of datatype email, created by, changed by and user link.The "to" field doesn't work with tokens.

 
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7/31/2009 7:28 PM
 
Regarding #2, can you give a little more detail on how to use these in the "To:" field? I've created a column with the type as email, how do I actually use this in the tracking and notification "To:" field? Or even the createdby column? I think this where I'm hung up. Thanks! Tom
 
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7/31/2009 7:39 PM
 

Hi Stefan,

Since my last post, I went back and revisited this issue. I tried [created by] in the To: field and it worked perfectly

Thanks for all the help!

Tom

 
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7/31/2009 7:45 PM
 

You are welcome

 
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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsForm and ListForm and ListTracking and Notification - Send email to users email address in user profile?Tracking and Notification - Send email to users email address in user profile?


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