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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsAuthenticationAuthenticationMajor AD / DB issues after server re-bootMajor AD / DB issues after server re-boot
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7/30/2009 6:46 AM
 
Kev

Joined: 4/28/2009
Posts: 20

Hi,

Im really hoping someone can help as i have an urgent issue.

We had decided to add more ram to the server where DNN lives. The box is solely used for DNN.

Since this was done and the server re-booted out of hours last night, things have stopped working. The site URL still resolves and everything appears to look fine. However, we are using the AD provider which was also working fine with roles for users etc. Today when people are hitting the site its removing the roles from the DNN database. Nothing has changed in AD, the roles/users are still set up.

To try and resolve this issue i took the following steps:

1. Deleted my cookies/cache and hit the site again.
2. Restarted IIS on the server.
3. Verified the root domain account used for the AD provider in DNN.
4. Deleted my user from the DNN database and started again.

None of these steps have made a difference. Once I logged in again after step 4, it just re-created me in the DNN database but without the roles I am assigned to in AD?


I have really run out of ideas why this issue has now occurred, apart from the fact the server was re-booted.

Any help would be very much appreciated!

Thanks

Kevin.
 
New Post
7/30/2009 7:23 AM
 
Alex Shirley


Joined: 1/30/2006
Posts: 5038

Please state DNN version, AD version and whether you upgraded recently or not (if so which versions).
Thanks.

Alex Shirley
 
New Post
7/30/2009 7:54 AM
 
Kev

Joined: 4/28/2009
Posts: 20

DNN version 4.9.0, AD version 01.00.05

These are the versions we have been using from the beginning, nothing has been upgraded. Just seems very strange as it was all working fine yesterday.

Thanks,

Kev

 
 
New Post
7/30/2009 9:27 AM
 
Alex Shirley


Joined: 1/30/2006
Posts: 5038

Others might give you much better advice, but I recommend upgrading to the latest versions nevertheless. 4.9.4 is the latest, a 4.9.5 will be around in the next few weeks. Unless you want to upgrade to 5.1.1, which seems pretty stable, but you need to eval this for your needs.

Alex Shirley
 
New Post
7/30/2009 10:43 AM
 
Mike Horton


Joined: 7/16/2003
Posts: 4865

Are you getting any errors either in the server's eventlog, IIS, or the DNN Event Viewer?
 
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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsAuthenticationAuthenticationMajor AD / DB issues after server re-bootMajor AD / DB issues after server re-boot


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