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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Password Reminder problemPassword Reminder problem
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9/17/2007 12:30 AM
 

Hi,

I am using DotNetNuke 4.4.1 and have a problem with the password reminder tool. If a user account is locked out after 5 invalid login attempts it seems that the password reminder tool does not work, the error message is:

There was an error retrieving your password. No password was sent.

Is this a bug with 4.4.1 or is the password reminder tool not meant to work if the account is locked? If this is the case it is a bit confusing as the error message when an account is locked says to use the password reminder tool. Also, this error happens even after 10 minute period (set in Auto-Unlock Accounts After under Host Settings) so it seems the user can not use the password reminder tool if locked out until the account password is reset by an Admin.

Can anyone please help with this problem?

Thanks

 
New Post
9/19/2007 9:28 PM
 

bump

Does anyone know if this is a bug or expected behaviour?

Thanks

 
New Post
9/19/2007 9:31 PM
 

bump

Does anyone know if this is a bug or expected behaviour?

Thanks

 
New Post
10/3/2007 9:34 AM
 

I downloaded DNN 4.6.0 to test this and the same behaviour occurs so I guess this is expected behaviour when an account is locked and not a bug. Does anyone think it is worth submitting a feature request so that the password reminder still works if a user account is locked?

 
New Post
10/3/2007 9:40 AM
 

please submit this as a bug at the public issue tracker at support.dotnetnuke.com


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Password Reminder problemPassword Reminder problem


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