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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Error with smtp configurationError with smtp configuration
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4/23/2008 8:26 PM
 

Hi,

I'm having a trouble with smtp configuration. I installed DNN on my webhosting, and I can't make it send mails correctly. When I try to recover a password (or the authentication email for new subscriptions) I get this error:

Mailbox name not allowed. The server response was: sorry, that domain isn't allowed to be relayed thru this MTA

 

There are a few wierd things about this. First when I test the SMTP configuration on the hosts config screen, the mail is sent succesfully. But when I try to recover passwords it will give me that error, except for accounts that are on my own domain. (someone@midomain.com works, someone@gmail.com fails.)

To put the icing over the cake, if I use this same account I configured in SMTP settings with www.mail2web.com the account works perfectly and I can send emails to any of the accounts I'm having trouble with.

I need to have the account creation as verified, or I will be hit into oblivion by spam bots, and I have tried everything (that includes googling the problem, obviously)  to correct this problem with no-joy. I accept any suggestions on how to squash this bug.

 

Thank you very much.

 
New Post
4/24/2008 4:09 PM
 

zorlak wrote

Mailbox name not allowed. The server response was: sorry, that domain isn't allowed to be relayed thru this MTA

Is your SMTP server configured to allow relays from your domain?  Or are you using authentcation on your SMTP account?

Jeff

 
New Post
5/7/2008 11:14 AM
 

I'm using authentication on my smtp account, and if I do the test on the DNN SMTP configuration, it works correctly.

 
New Post
4/19/2009 11:42 PM
 

Was there a resolution to this issue? I am having the same issue on one of my portals. I have a main portal with a sub portal and neither one of them can use the feedback form or any other means to send e-mails. but the SMTP e-mail test works.

Any help would be GREATLY appreciated.

Doug

 
New Post
4/20/2009 3:47 AM
 

Please validate the email address of the Admin account, specified in site settings and make sure, the SMTP server account is granted to use releay feature of the server (using other domain sender and recipient). 


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Error with smtp configurationError with smtp configuration


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