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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Identify a "critical" timeout errorIdentify a "critical" timeout error's origin.
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6/25/2008 10:05 PM
 
no-pro

Joined: 11/17/2006
Posts: 39

Howdy folks,

     Sorry for needing to take up your time with this but I'm at my wits end. One of my more popular sites has begun consistently throwing the same critical error to myself and visitors. This same error has been happening so frequently and consistently that it's beginning to lose me members and traffic potentially killing the site entirely and I REALLY need to figure out the origin of it pronto.

    I think it's a timeout issue with my host WH4L on their end, however they say everything is working fine. Either way, I'm hoping others may have experienced and had luck resolving. Regardless, I just want to know what I can do and was hoping I could ask for your help and thank you very much in advance should you be able to shed some light on the cause and solution. The error is as follows....

 

AssemblyVersion: 04.05.05
PortalID: 0
PortalName: *********.com
UserID: -1
UserName:
ActiveTabID: 37
ActiveTabName: Home
RawURL: /default.aspx
AbsoluteURL: /default.aspx
AbsoluteURLReferrer: http://www.************.com
UserAgent: Mozilla/4.0 (compatible; MSIE 5.0; Mac_PowerPC)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 570a8885-252e-44b3-aa27-803c3d609ea0
InnerException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.SqlClient.SqlConnection.OnError
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.SetMetaData(_SqlMetaDataSet metaData, Boolean moreInfo) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(SqlConnection connection, SqlTransaction transaction, CommandType commandType, String commandText, SqlParameter[] commandParameters, SqlConnectionOwnership connectionOwnership) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteReader(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.GetSearchItems(Int32 PortalID, Int32 TabID, Int32 ModuleID) at DotNetNuke.Services.Search.SearchDataStore.GetSearchItems(Int32 PortalID, Int32 TabID, Int32 ModuleID) at DotNetNuke.Modules.WhatsNew.WhatsNew.BindData() at DotNetNuke.Modules.WhatsNew.WhatsNew.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

 

I would be very grateful to any insight anyone can provide. Thank you for your time, cheers!
 
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6/26/2008 3:57 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

A Query of the search index, initiated by the What's New module, times out. I suggest to clear the search tables and rebuild it, if this doesn't help, you might consider to replace what's new module.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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