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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Help! Users "randomly" getting logged outHelp! Users "randomly" getting logged out
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6/22/2006 11:17 PM
 
Ok so, you lost me at persist the portals and roles tickets.....so I guess I don't know how to do it.

Please send a link to the dll (or is the download dll the link?) I can change the web config thats no problem.

What does turning off friendly URL's actually do? I am on a shared server with brinkster, under what account config would I need then to create a new application pool?

Thanks for all your work on this issue.
 
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7/4/2006 7:33 AM
 

Hi Cathal,

We're running a large multi portal site and the update seems to work allright, tough some admins on some subportals say they still get logged out from time to time. I tried to add a new administrator to one of those portals and everything seemed to go ok for that one, so pehaps it might also be related to specific user accounts.

Another thing is that we are using DNNexperts FAQ module. After the upgrade I could not add any FAQ's again. The funny thing is that I could do everything else (edit, delete, etc.) But when I tried to add a page it gave me a nullreference exception. I modified the edit page and deleted the lines:

viewstate("urlReferrer") = Request.UrlReferrer.ToString

And so I also had to delete another line for sending a notification:

strBody += CType(viewstate("urlReferrer"), String)

So I guess the new DotNetNuke.HttpModules.DNNMembership.dll will stop you from using certain features like urlreferer.

 
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7/16/2006 5:27 PM
 

I am having a similar problem. We have a site that uses child portals for each school. We want teachers to be able to run various reports. In a previous DNN site - no child portals everyone was on same portal - I designed ActiveReports (from Data Dynamics) and used the PDFExport() method to dump the report contents into an .aspx page. The .aspx page resided on the root of the DNN site and all user's could open the reports and had no problem.

Our new DNN site is on version 3.2.2. I tried the same technique. What is really weird is that for 1 1/2 days, the reports worked fine!! During testing I had several teachers sign on at the same time and run reports simultaneously making sure each saw their own data, etc, etc. Things were great. So, I began developing more reports. 1/2 way through the 2nd day, all the sudden anyone running any report has the following behavior - the report actually opens just fine, but after viewing the report, when they go to click on any element of the DNN window, they get the log in screen!! Same behavior happens even on the first reports, which I did not change in any way, shape or form!!!! The same reports that did not cause this behavior when we ran them the first day or two are now causing the same behavior!

My research has caused me to think that it has something to do with security issues  - the teacher accounts are all contained in child portals, they don't exist in the parent portal. I am trying to find out if our vendor made any changes that would explain why things worked fine for 1 1/2 days, but not now, but she has a hard time remember what she did on what day. I do know that she was in our system applying various updates (but supposedly just to vendor-supplied controls, not DNN itself). I followed some instructions I found for going into the file Manager and giving the teacher role permission to the .aspx file in the root directory. To no avail. I tried moving the reports into website/MainFolder/portalHTTPAlias/nameofreport.aspx. To no avail - actually this worked when I "hardcoded" the name of the portal into the javascript function, but when I had the program pass it in as a variable, somehow the portalHTTPAlias got changed to some seemingly arbitrary number making the resulting URL invalid, so of course, the page wouldn't display!! (Our system was designed by a vendor and they designed it so the portalHTTPAlias is the same as the school number instead of alpha characters, which makes sense for alot of reasons. Anyway, this didn't work.

Any suggestions, or help would be appreciated. On Friday afternoon I actually found a posting that talked about making changes to DNN HTTPHandler code. I am actually sick with sinus/ear infections and bronchitis, so I stopped work when I couldn't hold up any longer, thinking I saved the URL, but alas, in my drug-induced and sick-in-the-head state of mind I apparently didn't. Anyway, not feeling any better and still can't find this posting regarding making changes to some handler in DNN. If this rings a bell with anyone, I would be grateful for someone pointing me in the right direction. Also, I will re-read the postings here when I'm a little better and see if anything here can help me overcome my problem. Does it sound like this is similar to several of the other postings here?

Thanks, Patricia

 
New Post
7/27/2006 7:16 PM
 
I am also having this random user logging out problem on my DNN3.2.2 site.

I also get viewstate errors and "bad data" and crypto errors which might be part of the problem.

I actually have two DNN3.2.2 sites with different domains and on different servers.  I use the Inventua PassThrough module to connect the two sites so it feels to the user like it is one website when it's actually two completely separate ones.

On one site, I have the logging out issue and the errors.  On the other, I have no issues.

Even if I delete all cookies and use my problem site exclusively (without getting passed through to the site that doesn't have problems)....I still get the random log outs.  They're actually pretty regular log outs and not so random.

I have the problem in IE and Firefox.  I host with WebsecureStores.

Anyone found a fix yet?  I would consider my site broken because of this so I'm really hoping for a patch.

I'm too poor for anything other than the community version
 
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7/29/2006 4:35 PM
 
It seems strange that so many people would post about this and then all of the sudden stop.  Has everyone fixed the issue?

I tried inserting the session variable in my default.aspx page but I still get logged out.

I'm too poor for anything other than the community version
 
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