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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...easycgi.com - WARNING!easycgi.com - WARNING!
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12/2/2008 3:19 PM
 

I agree 100%

If you see a patern of complaints about a hosting company then Something is wrong.
PLUS I have had nothing but problems since EASY CGI was merged. And their support
person told me today that "There was nothing they could do, I could either fix the problem
myself or move to another host!" I think I will.

Skip

 

 
New Post
12/30/2008 1:50 AM
 

After months of unreliable hosting I am moving our site currently hosted on EasyCGI to PowerDNN.  I really gave EasyCGI plenty of rope to hang themselves with and can not take anymore.  Hopefully the new year will be a great one with Power DNN.  On another note I created a site on webhost4life and they seem pretty good.  The website tools work well and all is functioning as expected.  Only criticism I have is they will not allow you to set your email to forward to any of the popular web based email accounts(Hotmail,gmail, yahoo, etc)  that means I have to setup a pop account... ugh. 

It would be great if easycgi got fixed.  They used to be great... They really need to go through and do a full test on their control panel tools.  Most of them don't work properly. You set applications and they dont take, set redirects and they cause loops that cant be fixed without support tickets, you setup domain repointing and it doesnt work...

 

 

\(

Skip Floyd wrote
 

I agree 100%

If you see a patern of complaints about a hosting company then Something is wrong.
PLUS I have had nothing but problems since EASY CGI was merged. And their support
person told me today that "There was nothing they could do, I could either fix the problem
myself or move to another host!" I think I will.

Skip

 

 
New Post
12/30/2008 6:56 AM
 

Welcome aboard Joiseystud! 

I am super curious to know what exactly happened on easyCGI.  I know they used to have a good reputation in the linux arena, but it seems like recently everything has fallen apart.

If you have any details on what happened, I'd really like to know because I want to make sure we never make the same mistake they did.

 
New Post
12/30/2008 11:21 AM
 

Tony,

I will give you the paraphrased version since the full version would take me a full day to prepare...

Basically I signed a site up onto eaycgi back in Oct 2007.  Got the DNN working and it was great for 1 year.  I recieved a migration note that they were moving us to a new more reliable platform.  The emails sounded great. They would get our site online and tested on the new platform and roll us over only when things were working perfectly. 

In October 08 they did the "migration", sent us an email that it was successful and that they switched us over to it.  We checked and the site was down.  It took them almost a month to fix the problem.  On a daily basis they would send us a ticket saying that it is now working, yet it wasn't.  In the mean time I had to setup a redirect to the old site on the temp domain(pre migration). Finally they restored the site but used a database that was a month old.  They did not seem to comprehend that users are on the site, posting, etc, and that the content changes daily.  I later restored the database after hiring Anotony from WebPC to help us through the migration (I have a day job ;-)).  He did a great job for us but agreed that EasyCGI was a mess.

After another couple weeks the site was up and seemed to be stable.  Then we would get periods where the site would be down for a couple days... EasyCGI was not responsive and would send us emails saying the site was up and working again.  We check and it was not... We then made the decision to move as painful as it is when the site was down for 2 days straight and no relief in site...

Finally the PowerDNN part of the story... we signed up last night at 10PM, I FTP'd the site and DB last night, send some basic instructions and moved the DNS.  This morning the site was online and working.

There were a couple minor glitches on the PowerDNN setup, namely in the web.config deprecated connection string there was missing "server=", causing a couple old modules to break, also a file permissions issue on the site.  Overall a great experience with PowerDNN... I am just happy that you guys were so responsive and I am sure this is the start of a long relationship...

 

Tony Valenti wrote
 

Welcome aboard Joiseystud! 

I am super curious to know what exactly happened on easyCGI.  I know they used to have a good reputation in the linux arena, but it seems like recently everything has fallen apart.

If you have any details on what happened, I'd really like to know because I want to make sure we never make the same mistake they did.

 
New Post
12/30/2008 5:41 PM
 

 Thanks for the rundown.  What I learned from this:

Don't _EVER_ do a server conversion.  Instead set up two environments and then let customers decide and schedule when their migration should take place.

 
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