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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...Upgrade Problem from Version 04.09.00 to 04.09.02Upgrade Problem from Version 04.09.00 to 04.09.02
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3/9/2009 7:32 AM
 
Khomotjo

Joined: 9/8/2008
Posts: 10

Hi,

i am unable to upgrade my current DNN version to edition 04.09.02. I have tried all possible steps but it failed. This is the error i received:

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

 

 Please assist.
 
New Post
3/9/2009 10:09 AM
 
Brian Dukes


Brian Dukes's Avatar

Brian Dukes's Avatar

www.engagesoftware.com
Joined: 8/25/2006
Posts: 896

Unfortunately, this error message doesn't really tell us anything.  My first guess would be that you need to reset file permissions so that the ASP.NET worker process can access/modify the website's file system.

Can you try altering your web.config as that error message suggests, so that we can see the actual error message?  Find the customErrors node in your web.config file, and change the module to "Off."  Then hit the page again, and it should show the actual error.

Hope that helps,

Brian Dukes
Engage Software
St. Louis, MO
866-907-4002
DNN partner specializing in custom, enterprise DNN development.
 
New Post
3/12/2009 9:44 AM
 
Khomotjo

Joined: 9/8/2008
Posts: 10

I have changed the mode to Off and get the following error details

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: PermanentRedirect

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace: 

[IndexOutOfRangeException: PermanentRedirect]
   System.Data.ProviderBase.FieldNameLookup.GetOrdinal(String fieldName) +1433771
   System.Data.SqlClient.SqlDataReader.GetOrdinal(String name) +102
   System.Data.SqlClient.SqlDataReader.get_Item(String name) +12
   DotNetNuke.Entities.Tabs.TabController.FillTabInfo(IDataReader dr, Boolean CheckForOpenDataReader, Boolean CheckForLegacyFields) +1874
   DotNetNuke.Entities.Tabs.TabController.GetTab(Int32 TabId, Int32 PortalId, Boolean ignoreCache) +223
   DotNetNuke.Entities.Portals.PortalSettings.VerifyPortalTab(Int32 PortalId, Int32 TabId) +403
   DotNetNuke.Entities.Portals.PortalSettings.GetPortalSettings(Int32 TabId, PortalAliasInfo objPortalAliasInfo) +2407
   DotNetNuke.Entities.Portals.PortalSettings..ctor(Int32 tabId, PortalAliasInfo objPortalAliasInfo) +81
   DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest(Object s, EventArgs e) +4094
   System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +92
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +64

Server Error in '/ISDPortal' Application.

PermanentRedirect

 
 
New Post
3/12/2009 11:56 AM
 
Brian Dukes


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Brian Dukes's Avatar

www.engagesoftware.com
Joined: 8/25/2006
Posts: 896

From that error message it appears that the database upgrade scripts didn't run correctly during the upgrade.  When you upgraded, do you remember if you saw a confirmation that the upgrade script completed successfully?

If you have a backup of the site and database, I would recommend restoring that backup and trying the upgrade again.

Hope that helps,

Brian Dukes
Engage Software
St. Louis, MO
866-907-4002
DNN partner specializing in custom, enterprise DNN development.
 
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