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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot Login, "Object reference not set..."Cannot Login, "Object reference not set..."
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3/30/2009 1:34 PM
 
Jim Krause

Joined: 3/30/2009
Posts: 5

I am a DNN newbie and and am desperately needing some help please. I've been tasked with solving a problem related to a DNN 4.9 installation. All of the portals on this particular installation are working fine until a user attempts to log in. As soon as you click on the "Login" link, you receive a receiving a "A critical error has occurred.
Object reference not set to an instance of an object." error. This occurs for each portal on this installation. Other DNN installations on the same machine work just fine.

Now, from what I understand this is a generic error. I've connected to the database and looked in the table EventLog but it only tells me the same error. No additional information is provided.

Does anyone have the foggiest idea on how to toubleshoot or diagnose this issue? Your help is greatly appreciated.

 
 
New Post
3/30/2009 10:45 PM
 
Jim Krause

Joined: 3/30/2009
Posts: 5

Bump... No one has any idea?
 
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3/31/2009 3:56 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

 eventlog shall provide details in XML structure. copy and paste into a .html page to display it in readable form.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
3/31/2009 10:42 AM
 
Jim Krause

Joined: 3/30/2009
Posts: 5

Sebastian,

Thanks for your reply, I really appreciate it. The problem is that I cannot login to any of the portals contained in this DNN installation. Any attempt to login results in the above error. I do have access to the database though. Where in the database can I see the event log? In the table EventLog I can see the occurance of this particular error but there is no detailed information associated with it. Is that data stored in another table?
 
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3/31/2009 11:07 AM
 
Sebastian Leupold


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Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

Jim,

data should be stored in database table EventLog, column LogProperties, formattes as XML.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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