After reading this thread, including the response from the developer and considering my own experiences I actually feel like I would consider using them if I were to outsource.

For what was asked, the work involved and what it appears the developer did to provide this service it does seem they aren't a bad mob to use.  I expect there will be very few developers that won't at some time or another have the odd disgruntled client.

From their response I do get the impression they were bending over backwards when the goal posts were changed after they accepted the project.

David,

There is a difference between disgruntled and mistreated. We are not complaining about bad work we didn't like. We are voicing warnings to other developers  about a company that took our money. After hours and hours spent creating emails, charts, screen shots, and graphs, they decided they couldn't complete what we requested and stop replying to our emails, kept our money and delivered nothing! That is unethical! If this experience doesn't bother you, then by all means use their service.

We really wish there was a forum for this in DNN to save us all time and heartache by having an opportunity to review a developer before we buy (just like Rent-a-Coder). If we would have came across this review, we would have gone with someone else.

Tony,

I agree with your comments 100%, great addition to the conversation.

David,

We communicated our expectations way more than what we needed. NOTHING on the site works,  they could not figure out our original request, so we took away functionality to make it easier for them. They were still unable to finish the modified (in their favor) request and stopped communicating. The work is built on their server, so nothing was ever delivered. and yes after 6 months of waiting and not returning our emails, we tried to move on to save the client.

You are getting a glimpse of what was asked. we did not post all of our documentation and emails to show how clear we communicated. that's not what this post is about. It is feedback about our experience and suggestions for alternative options.  It also is about addressing a need missing from the DNN community. The ability to review developers, so you will know if there is only one "buyer complaint".