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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...ERROR:: Page HeirarchyERROR:: Page Heirarchy
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1/25/2010 11:35 AM
 

I am running DNN 5.2 on a site and am having a serious problem I've never seen before.  Here is an example of it:

I have the following pages on a portal

Parent
>Child 1
>Child 2
>Child 3

I am now wanting to add two more child pages to get this:

Parent
>Child 1
>Child 2
>Child 3
>Child 4
>Child 5

Instead of getting that, when Child 4 is added under the Parent tab, it does this:

Parent
>Child 4
>>Child 1
>>Child 2
>>Child 3

If I add Child 5 under the Parent tab, it does this:

Parent
>Child 5
>>Child 4
>>>Child 1
>>>Child 2
>>>Child 3

This just goes on and on, and using the Move Page menu only makes the problem worse.  This is a show-stopping error.  Please help!

 
New Post
4/13/2010 10:22 AM
 
Does anyone have any idea what is causing this??? In the three months since I posted this, it has occurred on several other portals without explanation. Need some help.
 
New Post
4/13/2010 11:32 AM
 

 Hi,

Although I have no idea as to the cause of your issue, I have had the issue once before as well, and to my recollection it might have been with the same version (not sure anymore). The problem I had was related to wrong 'parent page' associations.

I would suggest some 'workarounds' and things you can check.

--> check that the parent page of a page is correctly set in the 'page settings' of the child page;

--> you might want to set the hierarchy in the 'pages' admin page (previously called tabs); use the arrows to change position and place in hierarchy

--> if these previous two things don't work / help, you could also try and check the settings in the database of the the pages to make sure their hierarchical pointers are correct. I might not be able to help you out on that, as this part of the DNN DB is not really well-known to me, but I image this would be rather self-explaining. If you don't have any experience with SQL and / or DNN's SQL structure, I could give you some more hints as to how to do this.

Hope this helps,

another DNN user

</P>

 
New Post
5/12/2010 9:07 PM
 

I am having similar issues with the whole DNN page hierarchy system.  I thought it was my sites till I tested it pretty thoroughly with a clean install of DNN 5.4.2.  Even in these clean installs using the default skin, creating pages and putting them in a hierarchy can cause errors - that make this a very difficult problem in using DNN in a production environment. 

Here are some of the things that have happened to me:

  1. In the Admin/Pages module, pages created in a nested hierarchy sometimes do not display with ellipses in that management interface, even though they appear in the menu as a sub-menu correctly (interestingly however, these pages display as root pages on the default bottom menu!)  EXAMPLE HERE
  2. When trying to assign a hierarchy while the page is being created, the full page structure is not shown in the drop down control (where you choose the parent page).  Sometimes only the Admin menu is displayed; sometime just a few of the main menu nodes (often with some main nodes missing).  It's so variable what happens in this drop down when it gets confused.
  3. When the system gets really screwed up, the Admin/Pages editor will not allow the moving around of pages and will not promote or demote nested pages. VIDEO HERE
  4. When this happens, the main menu bar will display the submenu name instead of the root name for a main node.  The submenu node also displays as a top level node on the main menu bar!  EXAMPLE HERE
  5. When it gets this badly screwed up, adding another submenu node will actually delete other submenu items!  I am not joking.  This is in an otherwise clean install and it is even more disturbing in a production website.

I have reported this to the core team and was told basically that it didn't concern them until it was completely reproducible.  I'll try again and hope not to get flamed this time.
Peter Smith

 
New Post
5/12/2010 9:38 PM
 
FURTHER INFORMATION
I have checked the DNN SQL Tables for the tabs - there is an error there where the parentID for the sub pages is correct but the Level is 0 (it should be 1).  SEE HERE.    Changing these Level values to 1 for the sub-pages corrected the issue (needed to restart the application to get it to update).  As to what is causing the error is beyond me.
Peter Smith
 
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