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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Site changed by third party & admin password lostSite changed by third party & admin password lost
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2/8/2012 1:45 PM
 

Last night I discovered that all the pages inhte website had been deleted and a whole new, as if just installed website was there with the template defined minimum pages for the site. When I got the old pages out of recycling and pieced together the parts of the new admin and host page modules withthe old pages it finally was ok except that the log-in password for the admin role is changed and when I try to retrieve it by email, the email associated with it (mine) seems to have been changed as well because I diod not reeive an email message.

Any ideas on how to reset the admin password. Superuser still works... 

 
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2/8/2012 2:58 PM
 
I got in touch with GoDaddy (hosting company) and they discovered a new database had been created as if thiswas a new install... we hooked up the old one, thank God it was still there... and the site works but very slowly. I created a new user as admin and the system accepted it but with the requitred profile info for registered user... nonetheless it works now as admin... however the databases are VERY slow... five minutes to openthe site... etc.

In hte database manager i see that it says that DSN is not installed nor is ASP SCHEMA... do I need these installed? Does dnn use these? I also noticed that the table on users in roles was empty... is that normal as I have configured roles for a number of users...
 
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2/8/2012 11:19 PM
 
the DSN and ASP SCHEMA parts seem to be something related to the godaddy tools, so im afraid i have no idea what they mean. Which table on users in roles do you mean (dotnetnuke will contain a few aspnet_* tables for membership/profile, but the majority of tables have proper names such as Roles and Users) - Your database being randomly deleted and replaced with a new one is not a good thing and I fear that your issues may be challenging to work through via godaddy, I would recommend you trying to get a copy of the site and database and restore locally and debug through it.

Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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2/10/2012 9:00 PM
 

Thanks, I have now recovered everything and recreated the users roles etc. and they all show up in the tables... You are right they have to do with Microsoft tool sets that some use, I don't.  As to how the whole thing disappeared, I am quite perplexed.

The fact that a new database had been created and the site returned to the install default pages built by the templates used for the skin is really quite worrying...  Luckily the recycle bin had the pages in reasonably good shape was a plus. GoDaddy was a great help and gave me patient help showing me how to access the SQL tables etc.

Go Daddy offered that it looked like it was a script attack through the browser... I later discovered that the Ask toolbar that had loaded itself into Motzilla had also added a surprise.... a pop-up with advertisements that identified text in the aspx files and then added a script right into the file code that caused one or more words to become links to advertisements. I wonder if a similar mechanism was used to cripple the site.

Oh yes, when I got to the SQL tables I discovered that the admin user was completely gone. So I created a new one. I think it would be wise if the retrieve admin/su passwords would tell you directly if they fail because the role was not present...

 
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2/12/2012 3:00 AM
 
please check all 3rd party modules you are using for being latest versions and remove, what you don't need. Besides, make sure to be using secure passwords for DNN and FTP. Check for aspx files, which might have been uploaded by a hacker to provide a backdoor.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...Site changed by third party & admin password lostSite changed by third party & admin password lost


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