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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...DNN 6.1.3 Radeditor Image Manager does not display files in sub foldersDNN 6.1.3 Radeditor Image Manager does not display files in sub folders
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4/25/2013 1:49 AM
 
timo portimo

Joined: 9/10/2007
Posts: 6
timo portimo wrote:

Any fix for this? 

We are running DNN 6.2.5, and it used to work. Now Portal/0 shows just empty Image Manager, another portal is ok. 

My problem was solved. Another module (Ventrian Gallery) had an issue of writing some folder names lowercase instead of first letter uppercase. 
 
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1/30/2014 10:12 PM
 
rm


Joined: 3/16/2006
Posts: 15
Had the same problem, none of the solutions mentioned here helped.

Had to manually set the paths on rad editor as follows:

String[] imgPath = { "~/Portals/" + PortalId.ToString() + "/images" };
radEditorControlId.ImageManager.UploadPaths = imgPath;
radEditorControlId.ImageManager.DeletePaths = imgPath;
radEditorControlId.ImageManager.MaxUploadFileSize = 90000;
radEditorControlId.ImageManager.ViewPaths = imgPath;
 
New Post
5/7/2014 5:12 PM
 
David O'Leary


www.efficionconsulting.com
Joined: 7/6/2003
Posts: 335
I have seen this issue mentioned in many places going back 4 years now and there still doesn't seem to be a fix where the issue doesn't reoccur. I'm running 7.2.2 and still seeing this issue for some of my sites. The ImageManager works fine if your adding a new image but if you try to edit an existing image, you'll see the problem.

An error is getting recorded to the Event Viewer:
DotNetNuke.Providers.RadEditorProvider.FileManagerException: Unable to complete operation. An unknown error occurred. /Portals/0 ---> System.NullReferenceException: Object reference not set to an instance of an object.
at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.AddChildDirectoriesToList(DirectoryItem radDirectory)
at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.GetDirectoryItemWithDNNPermissions(String path)
at DotNetNuke.Providers.RadEditorProvider.TelerikFileBrowserProvider.ResolveRootDirectoryAsTree(String path)
--- End of inner exception stack trace ---


Here are some places where this is referenced:
http://www.dnnsoftware.com/answers/ci...
http://www.dnnsoftware.com/answers/ci...
http://www.dnnsoftware.com/forums/for...
http://www.dnnsoftware.com/forums/for...
https://dnntracker.atlassian.net/brow...
Many, Many more places.
David O'Leary
Efficion Consulting
 
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9/15/2014 9:05 AM
 
Scott Fortner


Joined: 4/12/2013
Posts: 1

I had this problem with a fresh (simple) install of 7.3.2 with no 3rd party modules or anything.  The host account had no problem with seeing the editor document/image manager popup, but administrator accounts could not see files.  Administrator accounts just got a blank Document Manager popup.  Administrator could go to the Admin > File Manager and view/upload files with no problem, but they could not insert/upload any files from the html editor control. Additionally, the event log viewer displayed the aforementioned general exception error (AddChildDirectoriesToList).

I did a lot of searching/reading/debugging/trying/etc to no avail.  Finally, after seeing this post, I went to Host > Advanced Settings > Html Editor Manager and edited the default config.  I set Document Manager Settings / Path to a subfolder rather than Root (/documents) and I set Image Manager Settings/Path to a subfolder rather than Root (/images).  I cleared the cache and then both the Host Accounts and the Administrator Accounts could access images and documents via the html editor.

I've got my finger's crossed that this solution holds and I don't encounter this again. 

 
New Post
3/20/2015 2:38 PM
 
Mark Buelsing


Joined: 2/15/2007
Posts: 184
Happy to say Scott's solution of changing the document manager and the image manager's default path to a subfolder worked for me also on yet another of my sites that developed this problem. It is by far the easiest solution I have seen.
 
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