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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Error when saving site settings after upgrading to 6.2.3Error when saving site settings after upgrading to 6.2.3
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9/14/2012 12:33 PM
 
wildr


Joined: 7/30/2012
Posts: 8

 I get the following error if I make a change to any site settings and try and save. "DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Portals.SiteSettings.UpdatePortal(Object sender, EventArgs e) --- End of inner exception stack trace ---"

If I refresh the page I can see that the changes I made were not saved. Host settings work fine and everything else seems to work. I've recycled the pool and restarted the application. I've also tried deleting custom skins and restoring the default skin. We have multiple portals and this happens on all of them. This appears to have only started after upgrading to 6.2.3. Any ideas on how to fix this issue?


ModuleId: 585
ModuleDefId: 14
FriendlyName: Site Settings
ModuleControlSource: DesktopModules/Admin/Portals/SiteSettings.ascx
AssemblyVersion: 6.2.3
PortalID: 2
PortalName: QLE
UserID: 3
UserName: TestUser
ActiveTabID: 131
ActiveTabName: Site Settings
RawURL: /Admin/SiteSettings.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://qlednn.qln.local/Admin/SiteSettings.aspx
UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 13ea50a9-b1fc-4c82-9760-4831ab5c45ba
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Admin.Portals.SiteSettings.UpdatePortal
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Portals.SiteSettings.UpdatePortal(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: WEB
 
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9/17/2012 1:47 PM
 
wildr


Joined: 7/30/2012
Posts: 8
I found that commenting out line 1131 in SiteSettings.ascx.cs fixes the problem.
The line is: AdministratorId = Convert.ToInt32(cboAdministratorId.SelectedItem.Value),

So the problem may be unrealated to upgrading to 6.2.3 It could be a permissions error of some kind. We never encountered this before the upgrade but the timing could be a coincidence. The account making the changes is a SuperUser and admins have read/write permissions on the page. Anyone know why this line might cause problems?
 
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2/20/2013 4:18 AM
 
azar

Joined: 7/28/2008
Posts: 8
For any reason this might happen, your portal has lost the administrator user related to it. You can create a new user account, make it an administrator and update that setting by manually querying the database.
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Error when saving site settings after upgrading to 6.2.3Error when saving site settings after upgrading to 6.2.3


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