Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Very sad, what is happening in here... :(Very sad, what is happening in here... :(
Previous
 
Next
New Post
9/30/2013 10:50 AM
 
I just happened to stumble across this thread today, when I was looking for a place to voice my own concerns. I too see a move towards commercialism and very little support for the "community" anymore.

I've had a very-very busy summer, and hadn't had time to do much with DNN for awhile. Over the last couple of weeks though, I had to sit down and sort through all of the little problems that have accumulated with our website and fix all of the little issues. When I went to the website, I was surprised to see how much it changed (hadn't logged in for awhile).

I went to look for the forums to search for solutions to the problems I was seeing, but I couldn't find them. I spent several minutes going through every menu I could find, the forums didn't seem to be here anymore. Finally I went back through my old e-mails and clicked a link from a forum notification and found the forums... I then looked at where it was on the website (now that I had found it), and was able to locate it in the menus, but only barely...

The forums are MAJOR part of supporting the "community", and is the lifeline for all of us people that are running large DNN websites. Why is it reduced to the single word "Forums", in a small font, placed on a page a couple of levels down, with a color scheme that practically blends it into the background?

So, now that I had finally found the forums, I posted a query about one topic I had a question on... I waited to get a response, and waited... A day went by with only four people seeing the post. Now a week and half later, that post has a grand total of 24 views. While this was going on, I did a lot of searches on other errors I had, and saw the same with tons of other topics. No response, nothing...

The forums are practically dead now, getting any type of "community" support is going to be near impossible now. I had to resort to Google searches and finding solutions on other websites to get the errors on my website fixed.

I then tried to update the "core" modules to the newest version. The extensions manager told me they were available, but I could not find them. The DNN store pages kept returning hundreds of hits, but none of the "core" modules were there. So I thought I'd download the full install package to see if they were in there.... But, the download page is in like a recursive loop, no matter what I click on, it redirects me to install using the web installer (who uses a web installer on a server?). I finally did more Google searches to find the codeplex site to get the full download packages, but the modules were not in that, so I had to guess at the codeplex page names to find the downloads for the missing modules.

IT SHOULD NOT BE THIS DIFFICULT!

What happened? Where did everyone/everything go? All I see are links to buying the full commercial package, and the community support pages are hidden in obscure menus layers deep.

If you want community support, it has to be easily accessible and useful. Most of the other schools are moving to things like Joomla and Moodle, they are getting turned off by the corporatism that is growing... If we didn't have such a huge website using this software, I'd probably be looking at another platform myself.

Okay, I'm done with my rant now.




 
New Post
10/1/2013 3:59 AM
 
Dan,
although there are less posts in the forums nowadays, there is still a number of people trying to support all kind of questions being raised. With increased complexity of the product, it becomes harder even for experienced DNN users and developers, to answer all questions, sorry. (IMHO the forums are preferable for support over Answers, because experts can subscribe on their specific forums while moderators make sure to move threads into proper forums, if necessary).
If you are looking for updates on former called "Core Modules", you will find a link list on http://dotnetnuke.codeplex.com.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
10/1/2013 11:50 AM
 
bob trippings wrote:
All I want is a fucken forum module that works and doesn't look like it was developed in 1992. YAF is beautiful and feature rich, but the bolt on nature with its seperate user tables creates a never ending stream of integration issues. Activeforums and the "core" forum are ugly, broken, and lack basic functionality.


 

Feel free to help contribute to Active Forums Bob, everyone has criticism for the open source project, but only 2 or 3 people have committed any lines of code to the project in the past 12 months. 


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
10/1/2013 9:00 PM
 
Dan Ball wrote:
I just happened to stumble across this thread today, when I was looking for a place to voice my own concerns. I too see a move towards commercialism and very little support for the "community" anymore.

I've had a very-very busy summer, and hadn't had time to do much with DNN for awhile. Over the last couple of weeks though, I had to sit down and sort through all of the little problems that have accumulated with our website and fix all of the little issues. When I went to the website, I was surprised to see how much it changed (hadn't logged in for awhile).

I went to look for the forums to search for solutions to the problems I was seeing, but I couldn't find them. I spent several minutes going through every menu I could find, the forums didn't seem to be here anymore. Finally I went back through my old e-mails and clicked a link from a forum notification and found the forums... I then looked at where it was on the website (now that I had found it), and was able to locate it in the menus, but only barely...

The forums are MAJOR part of supporting the "community", and is the lifeline for all of us people that are running large DNN websites. Why is it reduced to the single word "Forums", in a small font, placed on a page a couple of levels down, with a color scheme that practically blends it into the background?

So, now that I had finally found the forums, I posted a query about one topic I had a question on... I waited to get a response, and waited... A day went by with only four people seeing the post. Now a week and half later, that post has a grand total of 24 views. While this was going on, I did a lot of searches on other errors I had, and saw the same with tons of other topics. No response, nothing...

The forums are practically dead now, getting any type of "community" support is going to be near impossible now. I had to resort to Google searches and finding solutions on other websites to get the errors on my website fixed.

I then tried to update the "core" modules to the newest version. The extensions manager told me they were available, but I could not find them. The DNN store pages kept returning hundreds of hits, but none of the "core" modules were there. So I thought I'd download the full install package to see if they were in there.... But, the download page is in like a recursive loop, no matter what I click on, it redirects me to install using the web installer (who uses a web installer on a server?). I finally did more Google searches to find the codeplex site to get the full download packages, but the modules were not in that, so I had to guess at the codeplex page names to find the downloads for the missing modules.

IT SHOULD NOT BE THIS DIFFICULT!

What happened? Where did everyone/everything go? All I see are links to buying the full commercial package, and the community support pages are hidden in obscure menus layers deep.

If you want community support, it has to be easily accessible and useful. Most of the other schools are moving to things like Joomla and Moodle, they are getting turned off by the corporatism that is growing... If we didn't have such a huge website using this software, I'd probably be looking at another platform myself.

Okay, I'm done with my rant now.

 The forums may be a major part of the community but not DNN any more.  They are a commercial entity and as soon as the pesky freeloaders disappear, the happier they will be.   It's cleverly masterminded.  For anyone to say any different, you're either an employee or part of the top echelon of the boys club.  It's not good or bad, it just is and if they didn't have a community it wouldn't matter to them one iota.  They have a sales team that is strong and active and looking to pick up where anyone drops off and selling services.  I can't for the life of me think, even today, no matter how hard I try, about why DNN Corp thinks that we're so incredibly stupid to not see this and just come come clean.  They picked the eyes out of those who were busy providing cool free modules and additions and in some instances, it was good because they were put into the core product, but they took those wonderful developers out of the market to be innovators of anything except DNN commercial.  And again, I'm just expressing what my old eyes can see, having been using DNN for a decade, and seeing how it's changed over years.  New people coming to DNN have no idea the product is open source, they are hungrily snapped up by the persistent and rather intense sales people selling the virtues of paying thousands each year for a product that, if they could find in the first place, might not have been dropped into the sales funnel of emails and phone calls to sell it.

 Further to my observation on this approach is their desire to remove any possible selling of modules from a developers own website and removing anyone who links back to their site to sell a module.  It's used under the guise of 'we want to ensure quality' but come on guys - these are developers who are now being dictated to on how they sell their products. 

Personally I'm seeing more opportunity selling something to the Apple market taking 30% with a growing audience, that DNN taking 25% on a diminishing market... just puttin' it out there guys, since I've been tracking the uptake of DNN by comparison to other CMS's and it's dropping like a hot potato, but what does that matter?  You see, logistically, I'm getting less enquiry for cheap skins, having raised the bar and doing high level work only, and while the enquiry is less, the quality of the enquiry is significantly higher, so I don't care that I lose a few of the cheaper projects as we're well past this in the maturity of services offered by our company.

I know I might sound cynical, but I'm just calling this as I see it.  You see, if you you lose 10-15% of the 'free loader' community per year, and you are still selling more of your commercial product, then after say - 5 - 6 years, there is no DNN community, just the commercial product and I say it's going beautifully to plan.  

Things change, and DNN has changed, but they are putting the value of the project up to make good money out of it, and we had an enjoyable journey along the way but please stop talking to use as if we're stupid.  I think that's what pisses people off a bit - patronising us with prose and long stories of vision when we're left most of the time blind sided with stuff that just 'happens' without any discussion with community, and at the end of the day, we can't complain since it's not our project anyway.

 That's my take, I've had my cup of tea this morning and my dose of 'reality' when I read comment by the 'echelon and employees' talking to us as if we're idiots.  Guys - stop patronising us and then giving us S@#t when no one is volunteering for projects - you created this by taking away any incentive for us to put our time into your project.  Why in anyone's mind would I sit down now and write code updates for something that ends up with DNN corp customers first?  I can't in my head get this formula right, although I confess I was never that good at math, there are other logics that take place.   As a person who has contributed thousands of hours to help build the community, whether it's through my skins, forum support, phone and email support, to help build the community to what it was before it went commercial, so I see the value, but now with current marketing of DNN, newcomers don't even know there is a community edition when they come to the site -they are encouraged to 'try' 'trial download' . 

There is no sense of community so people coming here have a different attitude.  DNN IS NO LONGER  A COMMUNITY PROJECT.  IT'S A COMMERCIAL ENTITY, so don't use your sarcasm and say - only a couple of people have contributed.    The people who used to contribute now work for the company, the developers who had modules that were popular were bought out, the developers who throw money at DNN for advertising are featured and you bought the primary store for selling online and you're in the process of removing anyone's listing who uses the store to sell their own products on their own site for the good of 'quality' modules.

I think I've said enough to rile a few, but guys get a reality check and stop being so defensive over the captain obvious.  DNN is not the same, it was a community project, it's moving away from it, and if you don't like it - find something else. Which based on my tracking of CMS popularity, that's exactly what's happening, and for DNN Corp it means nothing because they are getting sales.

Nina Meiers


Nina Meiers My Little Website
If it's on DNN, I fix, build, deploy, support,skin, host, design, consult, implement, integrate and done since 2003.
Who am I? Just a city chic, having a crack at organic berry farming.. and creating awesome websites.
 
New Post
10/1/2013 11:56 PM
 

Nice rant Nina. I don't usually really long posts, but it was yours, so I did.

I'm going to disagree with you a bit. I have faith in Shaun and I think he and the rest of the company will come around sooner rather than later. Right now they're laser focused on transforming the company into a commercial success, as they should be. So I'm all for giving them the space that they need to make that happen - but a finite amount of space until I would have to change platforms too.

I would still like to see Shaun take a few immediate steps to shore up support in the community though:

  •  Make some small navigation changes to the main website. We should be able to find the forums more easily, so just make it happen. That should be complete within 24 hours. I volunteer to hard code the link in the dnnsoftware skin:)
  • Create a developer sub portal without all the bling bling.
  • Shaun mentioned in a recent interview that he wished that they would have jumped on the cloud bandwagon earlier when wordpress did. Well, it's not to late, come out an announce that you're working on a free community edition hosting plan. Partner up with some of the existing hosting providers like PowerDNN. If DNN could go head to head with wordpress and squarespace that could potentially bring in millions of new web site owners and in turn, turn around the fortunes of 3rd party module developers.

But let me finish on a good note. I upgraded to 7.1.2 today and it went smoothly, I got some error with the journal module something about duplicate tabs, but the site didn't crash. So thank you for the stability enhancements, that has been the best enhancement of all. Upgrading back in the day prior to DNN6 was a two day nervous breakdown affair. Not anymore. 

 
Previous
 
Next
HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Very sad, what is happening in here... :(Very sad, what is happening in here... :(


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out