Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Language and In...Language and In...Russian site on Mobile or Tablet doesn't workRussian site on Mobile or Tablet doesn't work
Previous
 
Next
New Post
7/16/2014 12:39 AM
 
Marco Alvarado


Joined: 5/5/2012
Posts: 37

Hey guys, 

I've a website using localization, Spanish and Russian.

The Desktop version works just fine for both languages but, whenever I go to the mobile or tablet version it doesn't work at all. The Russian flag image doesn't response, it takes me back to the Spanish version. The weird thing is the URLs, for the desktop version I've standard URL such as http://www.gazetarusa.cr/Compatriotas but whenever I go to the mobile I get a bunch of weird characters that don't match the right URL at all.

The guys from the skin already troubleshoot the problem by getting back to the default skin and the same problem occurred. Once again the Desktop site works 100% but the mobile/tablet don't whenever I want to go to the Russian version.

Any thoughts? The site's URL is www.gazetarusa.cr, you guys can try to access this site using a mobile device to find the problem I' talking about.

Thanks for all your help in advanced.
 
New Post
7/16/2014 4:39 AM
Accepted Answer 
Julien Girerd


www.devpci.com
Joined: 1/28/2006
Posts: 120

Hi, 

which version of DNN is used ?
It could be relative to that problem : https://dnntracker.atlassian.net/browse/DNN-4882 (fixed in 7.3.0, but if you consider to upgrade go to 7.3.1)
For information, the weird characters are the html version for russian ones, this should be due to the navigator (eg : on an android device, i've the html version (the "weird" ones), and on a windows phone i've the russian characters, but on mobile (tablet and phone) the part /ru-ru/ is missing from url (which seem to be related to the bug DNN-4882)
Hth, regards


Julien Girerd
DevPCI - DotNetNuke Experts France Communauté des utilisateurs francophone de DotNetNuke DNN-Connect
 
New Post
7/16/2014 10:15 AM
 
Marco Alvarado


Joined: 5/5/2012
Posts: 37
I don't have the version right now but it's not 7.3.0 or the latest 7.3.1. I went through the link you shared and it seems they're talking about my problem. :-)
Thanks for helping me Julien. I'll get the site upgraded and let you know.
 
New Post
7/16/2014 11:57 AM
 
Julien Girerd


www.devpci.com
Joined: 1/28/2006
Posts: 120

If you are going to upgarde, remember don't upgarde without backup.

You should backup :
1/ All the files constituting the website
2/ The database

The best is to mount a copy of the production website on a development environment and test upgrade on the dev.
once upgrade is ok on dev, as you have a backup (used to mount the dev ), then upgarde the production.

HTH, regards

Julien Girerd
DevPCI - DotNetNuke Experts France Communauté des utilisateurs francophone de DotNetNuke DNN-Connect
 
New Post
7/16/2014 12:12 PM
 
Marco Alvarado


Joined: 5/5/2012
Posts: 37
Roger that Julien!
Thanks for helping me. The problem had been fixed by upgrading DNN to the latest 7.3.1.
 
 Page 1 of 2
12Next 
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Language and In...Language and In...Russian site on Mobile or Tablet doesn't workRussian site on Mobile or Tablet doesn't work


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out