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HomeHomeUsing DNN Platf...Using DNN Platf...Using Modules a...Using Modules a...News Feeds (RSS) Time Zone ProblemNews Feeds (RSS) Time Zone Problem
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8/5/2014 10:39 AM
 
Hello,

We have a newsfeed module on our home page that displays the next three events from our Events calendar. Both modules are stock DNN modules. The Events module has been updated to the lastest release on both our test inhouse server (also running DNN 7.2) and the live server. The newsfeed module has not been updated on the live server but has been updated on the test server. In both cases, the time displayed on the home page is 5 hours earlier than the actual event time. Looking at the URL of the newsfeed itself, configured in the newsfeed module, we see that the time is CORRECT. We think that before the update of the Events module and DNN to 7.2, we needed to manipulate the newsfeed to show the correct time on the home page. If we look at our second backup site running  DNN 6.2, an event scheduled to start at 6pm is correctly displayed on the home page rendering of the newsfeed, but the newsfeed itself shows 7pm--an hour later. We think we removed the icon to subscribe to the RSS because the time was wrong by an hour in the feed itself (at least during daylight savings time). Because our web designer is no longer at the coop, we are having trouble resolving this problem. We can't locate where any custom coding might have been done. One thing we wonder about is that the NewsRSS.aspx has only one line of code:

<%@ Page Language="vb" AutoEventWireup="false" CodeBehind="NewsRss.aspx.vb" Inherits="DotNetNuke.Modules.News.NewsRss" %>

We have been unable to locate the "NewsRss.aspx.vb" CodeBehind file. Where does that live? We wonder if that contains the custom coding that no longer works as intended after the Events module was updated and DNN was updated from 6 to 7.

In summary, are you aware of code changes to the Events module that impact the way it serves up RSS and the time?

You can see the problem at http://www.hungermountain.coop In the right hand column the News Feed module labeled Events (with the "NOTE: Add 5 hours to all times." text above) is showing the event time 5 hours earlier than the actual event stored on the Events calendar.

We did check that the Admin and Host accounts have the correct Eastern Standard Time zone.

Any hints or help you might be able to provide would be greatly appreciated!

Thanks,

Ravi Nielsen, IT Manager
Giles Marsha, Systems Administrator
Hunger Mountain Coop

 
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8/5/2014 3:15 PM
 
to get code behind, you might need to install source package of the module.
usually, one hour off might be caused by DST (daylight savings time).
Events allows you to specify timezone per module and - if enabled - per Event.
please check yoiur events module settings (yes, I know, there are plenty of it).

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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8/13/2014 3:09 PM
 
Hi Sebastian,

Thank you for your reply.

Our issue is not a one hour difference due to daylight savings time, but rather a 5 hour time difference (UTC to EST). I did check the timezone settings in the module and in the admin and host accounts. Everything appears fine. And, as I said, the time is correct in the newsfeed itself.

We did locate the code behind for the earlier version of the Events module which was updated by our developer--but that customization was to fix an issue with the server running the web site being in a different time zone than us. And that appears to no longer be a problem with the new events module.

So the issue remains unresolved for us with no clue really as to where to look next. The best strategy I could think of is to create a new site on a test server and try dropping the Events module and Newsfeed module on a couple of pages to see if we can repeat the issue. But that is not a quick project for us since we aren't DNN experts.

Regards,

Ravi
 
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